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Hi I was having a problem with my wifi signal dropping and occasionally the ethernet signal dropped so i reported it and an engineer attended last Saturday and he said my power levels were all over the place and so he did something in the box and then fitted a HDU-200 device to my cable which he said was better than the splitter that was previously install so my question is:
Is this the way to go and will this device installed on Saturday solve my problems ???.
I am back dude, I didn't have a lot of time this morning. To cut a long story short the only way you will if it has worked is if your symptoms (the disconnections) subside and/or your power levels have been brought back inline (hence my previous post).
General Maximus thanks for reply and I have been monitoring power levels since that gadget was installed and everything so far looks good and hope it stays that way but was wondering if i was the only one to get this installed or is it the way virgin are going now to sort out the level.
it depends whether the issue is unique to you or a wider network problem. If it is en mass then they will change setting there end but if it is only affecting you because of a wiring issue or something then they'll do what they have done. It isn't a cheap fix and they have done the right thing.
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