Superhub Virgin Media email issues - Page 2

pip08456 · 03-02-2016, 14:06

The only reason to have an ISP supplied email account is to check if they've advertised an update your contract (so you can leave without penalty) or contact you in the event of a problem you've reported.

No need for sending zip files jpegs or anything else.

I have several email addys for different things, not used an ISP one for anything other than the above for over 10 yrs.

OLD BOY · 04-02-2016, 18:02

The emails are back up and running in my area now. I hope they are working on improving the system before much longer. I would have thought that VM would regard the existing deficiencies as an embarrassment.

denphone · 04-02-2016, 19:46

Yes its been rubbish for months now OB.

Kushan · 08-02-2016, 11:40

Don't use an ISP given email. Ever. Never ever ever.

If you do, you're stuck with that ISP as if you leave, you'll lose your address. If you're using a Virgin email address, migrate over to an outlook.com or gmail address now.

Don't put it off because it's a hassle, do it now while you can and not 3 months after you've left Virgin or when Virgin decides to accidentally delete all your mail just because.

And yes, that does happen.

I personally recommend Gmail. You can have it download mail from your old account and even apply a label so you can identify it. Switch now and for the next lot of months when an email comes in via your Virgin address, go and update your details on whatever site sent it.