Virgin Media to raise broadband and phone prices in Feb 2015

[cj136uk]

Originally Posted by Mr K

So the question is how have they 'arrived' at this average 5.9% for their press release? Given that line rental, bundle prices and those with their own ad hoc packages are getting increases bigger than this.

I'd really like to see the workings out. Mind you I asked last year and they didn't get an answer. Perhaps they hope the punters don't know how to do percentages.......

I believe it is the average of all the increases. Mine is well over 10%!

[Stop It]

Interesting, and a bit sad.

I haven't received any e-mail detailing any price rise as yet. I signed up just before the "Big Bundles" and signed up for 12 months at £41.99 including line rental (100mb, XL TV and basic phone). Would that price be protected until next May as promised or will the increase hit me too?

[cj136uk]

Originally Posted by Stop It

Interesting, and a bit sad.

I haven't received any e-mail detailing any price rise as yet. I signed up just before the "Big Bundles" and signed up for 12 months at £41.99 including line rental (100mb, XL TV and basic phone). Would that price be protected until next May as promised or will the increase hit me too?

I asked that question. No, they will give you a credit for £4.50 until then!!!

[Stop It]

Originally Posted by cj136uk

I asked that question. No, they will give you a credit for £4.50 until then!!!

Thanks for that, will keep an eye on the bills and get that credit sorted if they try to chuck the increase on.

[Mr K]

Originally Posted by cj136uk

I believe it is the average of all the increases. Mine is well over 10%!

Well I haven't heard of anybody getting an increase of less than 5.9%, only more. Given that the line rental itself has increased by 6.2%, it's difficult to know how they've fiddled it.

[Osem]

Maybe they used the same methods the people who do the crime figures employ...

Our services cost £62.54 so an extra £7.39 represents an 11.8% increase - double VM's 'average' figure.

[warrenb]

it is the classic ploy used by rail firms all around the country, they raise the little used or not used at all products and packages by 0.1% say, this brings the average tumbling for all packages.

Time to look at what we actually watch and record (don't think we watch anything live anymore). Freeview and NowTV maybe the order of the ay, and as for the line rental, just pure greed, they should install IP phones instead of landlines these days.

[1andrew1]

Originally Posted by warrenb

it is the classic ploy used by rail firms all around the country, they raise the little used or not used at all products and packages by 0.1% say, this brings the average tumbling for all packages.

Agreed, I think it's zero rises on things like phone calls, 1471, 1571 etc that enable the average to be so low.

Originally Posted by warrenb

and as for the line rental, just pure greed, they should install IP phones instead of landlines these days.

I agree that the landline price rise is a rip-off. However, that cost doesn't disappear if you don't use your phone. It would be more appropriate to include it in the cost of broadband but no one's going to do that; in fact the trend at the moment from ADSL providers seems to be to whack up the cost of the landline to keep the headline broadband offers looking very cheap.
I get the impression that on this occasion, the price rises are really making people think. Previous comments on price rises have been along the lines it's only a few quid a month, I can afford it, look at all the new channels we have (forgetting to multiply that rise by 12 months or several years) but this time around I detect a more rebellious approach kicking in. Are people not swayed by the exclusive offering of ITV Be in HD?

[denphone]

Originally Posted by 1andrew1

Agreed, I think it's zero rises on things like phone calls, 1471, 1571 etc that enable the average to be so low.

I agree that the landline price rise is a rip-off. However, that cost doesn't disappear if you don't use your phone. It would be more appropriate to include it in the cost of broadband but no one's going to do that; in fact the trend at the moment from ADSL providers seems to be to whack up the cost of the landline to keep the headline broadband offers looking very cheap.
I get the impression that on this occasion, the price rises are really making people think. Previous comments on price rises have been along the lines it's only a few quid a month, I can afford it, look at all the new channels we have (forgetting to multiply that rise by 12 months or several years) but this time around I detect a more rebellious approach kicking in. Are people not swayed by the exclusive offering of ITV Be in HD? :D

l think more people will run away rather then watch that rubbish Andrew.

[muppetman11]

Originally Posted by Superblade7

I'm thinking the same as you Andy, the Sky offer is excellent. I can't get fibre BB with Sky but the ADSL is quoted at 10-15Mb which would probably suffice for the browsing and bit of streaming my wife and I do (although a bit reluctant to go back to ADSL).

I don't understand your reluctance if you only do small amounts of internet browsing 10-15mb is more than enough , in fact its more than enough for Sky On Demand usage also.

[denphone]

Originally Posted by muppetman11

I don't understand your reluctance if you only do small amounts of internet browsing 10-15mb is more than enough , in fact its more than enough for Sky On Demand usage also.

My parents had ADSL and the signal was pretty bad with the broadband and On demand constantly being affected with a poor signal MM so l can understand peoples reluctance.

[muppetman11]

Originally Posted by denphone

My parents had ADSL and the signal was pretty bad with the broadband and On demand constantly being affected with a poor signal MM so l can understand peoples reluctance.

The difference being as you told us your parents were on a long line , the estimates given now have to fall within the range ie 10-15mb or your allowed to cancel without penalty.

My line on ADSL was around 8-10mb and fault free we only upgraded due to the fact more of us were using the internet at once , if my line was running at nearer 15mb I'd have never upgraded to fibre at least short term.

[1andrew1]

Originally Posted by muppetman11

The difference being as you told us your parents were on a long line , the estimates given now have to fall within the range ie 10-15mb or your allowed to cancel without penalty , my line on ADSL was around 8-10mb and fault free we only upgraded due to the fact more of us were using the internet at once , if my line was running at nearer 15mb I'd have never upgraded to fibre at least short term.

I think it's worth checking with others in the area to see their experience. Presumably Sky, TalkTalk, PlusNet etc would let you upgrade to fibre if ADSL was unreliable.

[qasdfdsaq]

Originally Posted by Stop It

Thanks for that, will keep an eye on the bills and get that credit sorted if they try to chuck the increase on.

Cheeky.

[Martin_D]

This is how this will work

Price increase - *FREE SPEED UPGRADE*