Virgin Media to raise broadband and phone prices in Feb 2015

[Anypermitedroute]

Originally Posted by Mr K

What percentage rise is that ? Bet its not 5.9%, I suspect they've done creative accountancy like last year. Posters on MSE are reporting rises of a lot more than 5.9%. http://forums.moneysavingexpert.com/....php?t=5117311



There wasn't a breakdown last year either, again to make it difficult for customers to work what exactly had risen or compare with each other.

Correct, I'm looking at around 7.5% increase and wasn't in any loyalty discount period either

Thanks for the link

[Helix]

Not had an email or letter yet, but looks like my Big Kahuna bundle will be going up by £4.50 a month. Considering ditching TV and Phone and just keeping 152Mb BB for £39 a month. Then getting a Freeview PVR and Now TV. I can't remember the last time I watched a channel that isn't offered by either of them services.

I assume I can just cancel some services due to the increase even though I am still in contract. I know they would let me cancel everything due to the increase.

[Uncle Peter]

I bet nobody from VM can, or is willing to explain the logic behind some of these price rises which is probably why it's not explained on any of the letters.

There's going to be a call first thing Monday to instruct them to insert TV + phone line into nearest convenient orifice.

[blackthorn]

Does anyone know what the Vip package is going up by ?

[andy_m]

Originally Posted by johnathome

50% off Sky TV for VM customers

http://www.sky.com/shop/offers/switch-to-sky/

For years i would never contemplate giving Murdoch any of my money, now though the expenditure is becoming a joke.

I was going to go Freeview but that's a very tempting offer with only a 12 month contract.
There's someone over on MSE who has only paid half price for 3 years running, he may have had to lose the TV for a week or two but sounds like a plan to me.

That is tempting, so thanks for the heads up - I hadn't found that and I've been looking non-stop this weekend - but the fibre broadband is an 18 month contract, meaning you'd face a price hike for the tv but not be in a position to take a bundle deal elsewhere. Obviously that's to head off what might happen when BT start their Champion's League coverage.

I'm going to have a think about that because I'd probably be prepared to let the tv go after 12 months anyway, and Sky broadband is better priced than Virgin so it wouldn't be the end of the world to be tied in to them for a further 6 months on top.

Food for thought, cheers.

---------- Post added at 11:44 ---------- Previous post was at 11:38 ----------

Needless to say Virgin aren't picking up!

[1andrew1]

Originally Posted by johnathome

50% off Sky TV for VM customers

http://www.sky.com/shop/offers/switch-to-sky/

For years i would never contemplate giving Murdoch any of my money, now though the expenditure is becoming a joke.

I was going to go Freeview but that's a very tempting offer with only a 12 month contract.
There's someone over on MSE who has only paid half price for 3 years running, he may have had to lose the TV for a week or two but sounds like a plan to me.

Sky's a bit misleading with this comparison:
"All 7 Sky Sports channels in HD and access to BT Sport. Sky Tick [yes] VM Cross [no]" Yes, Sky Sports News is not in HD on VM yet but you can get BT Sport via VM.

[blackthorn]

The sky chat fella has just quoted me £70.90 for 12 months and £111.40 after that for a similar package that I`m on now, which is the Vip package, which I`m paying £114 for with Virgin. The main difference being the broadband. I`m on 152 now and they can give me 40.
He said 12 month contract as well

[andy_m]

It's 12months for the tv, but 18 for the broadband.

[Superblade7]

Originally Posted by andy_m

That is tempting, so thanks for the heads up - I hadn't found that and I've been looking non-stop this weekend - but the fibre broadband is an 18 month contract, meaning you'd face a price hike for the tv but not be in a position to take a bundle deal elsewhere. Obviously that's to head off what might happen when BT start their Champion's League coverage.

I'm going to have a think about that because I'd probably be prepared to let the tv go after 12 months anyway, and Sky broadband is better priced than Virgin so it wouldn't be the end of the world to be tied in to them for a further 6 months on top.

Food for thought, cheers.

---------- Post added at 11:44 ---------- Previous post was at 11:38 ----------

Needless to say Virgin aren't picking up!

I'm thinking the same as you Andy, the Sky offer is excellent. I can't get fibre BB with Sky but the ADSL is quoted at 10-15Mb which would probably suffice for the browsing and bit of streaming my wife and I do (although a bit reluctant to go back to ADSL). All in for the Family Pack, Sports, Movies, HD, Unlimited BB & Phone it'd be £53.65 with Sky for 12 months.

I'll stick it out with VM until May as I've paid for the Sky Sports season ticket until then but once that's expired, I'll seriously shop around. Maybe even look at keeping the BB & phone with VM and TV with Sky as that may even work out cheaper than I currently pay and still have fibre BB.

You'll have to let us know how you get on with retentions as last time I spoke to them, they said their loyalty discounts had all reduced since the launch of the Big Bundles due to them being quite heavily discounted already. Good luck

[vanman]

Originally Posted by spankysmagicpian

Am I correct in thinking that you can cancel if in contract or during a loyalty discount due to the price rise?

I hate to jump to the darkside but current bill stands at £122 a month before the price rise. It's getting rather silly now.

• Ofcom is likely to regard any increase3 to the recurring monthly subscription charge4 in a fixed-term contract as ‘materially detrimental’ to consumers;

• providers should therefore give consumers at least 30 days’ notice of any such price rise and allow them to exit their contract without penalty; and

• any changes to contract terms, pricing or otherwise, must be communicated clearly and transparently to consumers.
• http://consumers.ofcom.org.uk/news/p...t-price-rises/

[freeair]

Another one here who's increase is nothing like 5.9%, over 10% just like last time and no breakdown of increase <grrr>

[Superblade7]

New bundle prices on VM website - http://store.virginmedia.com/big-bundles.html

Looks like Big Kahuna sees a £5 (8.2%) rise with £4 on the bundle and £1 on the LR

[cj136uk]

Originally Posted by Superblade7

New bundle prices on VM website - http://store.virginmedia.com/big-bundles.html

Looks like Big Kahuna sees a £5 (8.2%) rise with £4 on the bundle and £1 on the LR

It is a huge increase, considering other providers are offering the same or more for cheaper.
I suppose Liberty Cable have to pay for their purchase some how

[Stephen]

Well the phone price rise doesn't matter to me. I live on the first floor of a tenement flat in Glasgow and get little or no mobile signal. So I need to have a landline phone.

[Mr K]

So the question is how have they 'arrived' at this average 5.9% for their press release? Given that line rental, bundle prices and those with their own ad hoc packages are getting increases bigger than this.

I'd really like to see the workings out. Mind you I asked last year and they didn't get an answer. Perhaps they hope the punters don't know how to do percentages.......