120M Virgin Media 150Mb Coming 2014 - Page 64

rmwebs · 16-05-2014, 11:01

Hmm, they're still very much up in the air about this upgrade.

We were showing as June - July 2014. That was 2 days ago. Just logged in and we're now showing Sept - Nov 2014.

Might have to try giving them a call..will they still do it if I'm not taking any extra services out?

Kushan · 16-05-2014, 11:17

Quote:

Originally Posted by rmwebs

Hmm, they're still very much up in the air about this upgrade.

We were showing as June - July 2014. That was 2 days ago. Just logged in and we're now showing Sept - Nov 2014.

Might have to try giving them a call..will they still do it if I'm not taking any extra services out?

It depends on your area, but going to retentions (The "I'm thinking of leaving" option, though I think it's now "Make changes to your package" these days or something) seems to be your best bet. Quite a few people have got the upgrade early just by asking nicely - no new services, changes in bills or contracts required.

I did it myself and have been on 150Meg for about a month now. Our area was due in July, but now it says November 2014 - April 2015. Still on 152Meg.

marlman · 16-05-2014, 11:50

Although website says June - Aug for my upgrade I received an email yesterday to say it was ready.

I filled in all the details and then received another one saying that it was ready to go.

So rebooted my router and happy to say I am now getting 160 mb.

All free of charge happy days!

bargepole · 18-05-2014, 18:15

I was going to upgrade via the big Kahuna offer till I found out about the hidden charges.

Currently on 20MB, VM opo said I wouldn't be upgraded at all as this was an old tarrif and the only way I could get faster speed was paying more.

So the emails VM send me telling my upgrade is coming soon are a mistake.

RobboEdin · 18-05-2014, 19:07

Quote:

Originally Posted by bargepole

I was going to upgrade via the big Kahuna offer till I found out about the hidden charges.

Currently on 20MB, VM opo said I wouldn't be upgraded at all as this was an old tarrif and the only way I could get faster speed was paying more.

So the emails VM send me telling my upgrade is coming soon are a mistake.

You have either been given wrong information or misunderstood.

If you are currently on 20Mb, you will be upgraded free of charge to the 50Mb product.

Kushan · 18-05-2014, 20:06

But you will probably need a new modem (Superhub).

bargepole · 18-05-2014, 21:05

Didn't misunderstand but thought opo probably wrong. Didn't bother arguing as a bit ****ed off with VM today as had already been on phone re Kahuna offer for 45mins being passed between 3 different opos.

Already have a superhub, think it's an early version as have had it for a couple of years.

Managed to get upgrade to 100MB for extra £4.34pm although being all wifi there doesn't seem much speed difference (100MB speedtest on wifi 20-30MB, 20MB speedtest 15-20MB). So I might cancel and wait for 50MB for free next year.

qasdfdsaq · 18-05-2014, 21:36

Or upgrade your wireless. 50Mb isn't going to be any different...

bargepole · 18-05-2014, 22:50

Quote:

Originally Posted by qasdfdsaq

Or upgrade your wireless. 50Mb isn't going to be any different...

What would you suggest, currently running wireless-n, 6ft from superhub?

JPAC · 18-05-2014, 23:56

Funny how VM tells you there's no installation charge when on the phone, yet hey presto, on your next bill there's an installation charge. Hopefully it's a one off but I'll be sure to check my next bill.

Kushan · 19-05-2014, 00:02

Quote:

Originally Posted by bargepole

What would you suggest, currently running wireless-n, 6ft from superhub?

Something other than the superhub. It's rubbish.

Though be aware, Wireless-N can hit as little as 75Mbps tops, depending on what your equipment is. What wireless-n device do you have?

qasdfdsaq · 19-05-2014, 00:16

Quote:

Originally Posted by Kushan

Something other than the superhub. It's rubbish.

Though be aware, Wireless-N can hit as little as 75Mbps tops, depending on what your equipment is. What wireless-n device do you have?

You mean 65Mbps.

But yes, a combination of a decent client and a decent router is required...

Rob King · 19-05-2014, 00:41

my upgrade was Jan to June 2015 i gave the Virgin Customers services a ring and hey presto 5 hours later i got my 152mb but only 12mb upload , not the 10.1 ratio

paulg0 · 19-05-2014, 00:56

Quote:

Originally Posted by bargepole

What would you suggest, currently running wireless-n, 6ft from superhub?

5ghz Networking on 802.11ac (Airport extreme or similar with the appropriate laptop or pc adaptor)

I get:

http://www.speedtest.net/my-result/3508950256

https://www.dropbox.com/s/qlxicygtdf...2023.53.37.png (1.3Gig wifi isn't bad really although only in the same room)

Paul

Kushan · 19-05-2014, 09:06

Quote:

Originally Posted by Rob King

my upgrade was Jan to June 2015 i gave the Virgin Customers services a ring and hey presto 5 hours later i got my 152mb but only 12mb upload , not the 10.1 ratio

That's correct, the 10:1 ratios have not been in effect for quite some time now.

Quote:

Originally Posted by qasdfdsaq

You mean 65Mbps.

But yes, a combination of a decent client and a decent router is required...

I actually meant 72MBps, I've not seen a wireless-n client drop below that but obviously real world speeds are going to be less than half of that anyway.