04-05-2014, 11:42
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#1
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cf.mega poster
Join Date: Mar 2009
Location: Notts
Services: BB & PHONE
Posts: 1,141
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Channels unavailable
Hi,
Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
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04-05-2014, 12:01
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#2
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Sceptic
Join Date: Jul 2010
Posts: 1,666
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Re: Channels unavailable
Quote:
Originally Posted by ThunderPants73
Hi,
Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
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Go to Sky 
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04-05-2014, 12:14
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#3
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cf.mega poster
Join Date: Mar 2009
Location: Notts
Services: BB & PHONE
Posts: 1,141
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Re: Channels unavailable
Sky would provide a dish and box for £5.00 a month???
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04-05-2014, 13:06
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#4
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 77
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,852
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Re: Channels unavailable
Quote:
Originally Posted by ThunderPants73
Hi,
Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
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I have had a rootle about the net and can't find anything about the freeview services been cut or anyone else reporting that they have missing channels. the VM site is still showing 40+ channels being available. so I would just contact VM to see what is happening. You could try posting on their help site and see what the guys there say.
http://community.virginmedia.com/
__________________
"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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04-05-2014, 14:02
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#5
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cf.mega poster
Join Date: Oct 2009
Posts: 2,070
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Re: Channels unavailable
Quote:
Originally Posted by ThunderPants73
Hi,
Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
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Sounds like a card issue. Try removing and cleaning the card.
If a reboot does not resolve the issue, what message are you getting?
The card may have become de-activated and require re activating by Virgin Media.
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04-05-2014, 21:06
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#6
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cf.mega poster
Join Date: Mar 2009
Location: Notts
Services: BB & PHONE
Posts: 1,141
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Re: Channels unavailable
Quote:
Originally Posted by RobboEdin
Sounds like a card issue. Try removing and cleaning the card.
If a reboot does not resolve the issue, what message are you getting?
The card may have become de-activated and require re activating by Virgin Media.
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Cleaned the card and rebooted. It worked!! Thank you. I didn't even know it had a card until I poked about at the back.
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05-05-2014, 14:08
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#7
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cf.mega poster
Join Date: Mar 2012
Posts: 4,108
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Re: Channels unavailable
Quote:
Originally Posted by ThunderPants73
Cleaned the card and rebooted. It worked!! Thank you. I didn't even know it had a card until I poked about at the back.
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That could land you in serious trouble....... 
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