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-   -   TiVo : Channels unavailable (https://www.cableforum.uk/board/showthread.php?t=33697551)

ThunderPants73 04-05-2014 11:42
Channels unavailable
 
Hi,

Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?

Henkesghost 04-05-2014 12:01
Re: Channels unavailable
 
Quote:
Originally Posted by ThunderPants73 (Post 35694983)
Hi,

Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
Go to Sky ;)

ThunderPants73 04-05-2014 12:14
Re: Channels unavailable
 
Sky would provide a dish and box for £5.00 a month???

joglynne 04-05-2014 13:06
Re: Channels unavailable
 
Quote:
Originally Posted by ThunderPants73 (Post 35694983)
Hi,

Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
I have had a rootle about the net and can't find anything about the freeview services been cut or anyone else reporting that they have missing channels. the VM site is still showing 40+ channels being available. so I would just contact VM to see what is happening. You could try posting on their help site and see what the guys there say.

http://community.virginmedia.com/

RobboEdin 04-05-2014 14:02
Re: Channels unavailable
 
Quote:
Originally Posted by ThunderPants73 (Post 35694983)
Hi,

Put the Tivo on this morning and nearly all of the channels are now greyed out. I only have Virgin freeview and rent the Tivo but had a decent selection. Now I have just 9 channels, none are HD. I restarted the Tivo but the issue remains. I haven't had any notice form VM that they are cutting freeview channels. Any ideas guys?
Sounds like a card issue. Try removing and cleaning the card.

If a reboot does not resolve the issue, what message are you getting?

The card may have become de-activated and require re activating by Virgin Media.

ThunderPants73 04-05-2014 21:06
Re: Channels unavailable
 
Quote:
Originally Posted by RobboEdin (Post 35695017)
Sounds like a card issue. Try removing and cleaning the card.

If a reboot does not resolve the issue, what message are you getting?

The card may have become de-activated and require re activating by Virgin Media.
Cleaned the card and rebooted. It worked!! Thank you. I didn't even know it had a card until I poked about at the back.

Mad Max 05-05-2014 14:08
Re: Channels unavailable
 
Quote:
Originally Posted by ThunderPants73 (Post 35695125)
Cleaned the card and rebooted. It worked!! Thank you. I didn't even know it had a card until I poked about at the back.

That could land you in serious trouble.......:D:D


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