VM least complained BB provider according to ofcom

For all the noise on here from ex and present customers it appears that VM is the least complained about Broadband provider?

http://www.cable.co.uk/news/ee-tops-...gue-801604262/

[Gary L]

These are just complaints made to Ofcom.

meaningless.

"We're committed to providing consumers with valuable information to help them choose a provider that best suits their needs," commented Claudio Pollack, Director of Ofcom's Consumer Group.

Hmmm.

---------- Post added at 15:33 ---------- Previous post was at 15:26 ----------

Take that homepage for example.
http://www.cable.co.uk/

Compare Broadband, TV & Phone

All that's in the list is Virgin and Sky.

case closed.

Put your postcode in.

you get Virgin in a big pop up every time.

biased?

[arcimedes]

Originally Posted by Gary L

[/COLOR]Take that homepage for example.
http://www.cable.co.uk/

Compare Broadband, TV & Phone

All that's in the list is Virgin and Sky.

case closed.

Really ! I have just checked it for OX14 and get Sky, Virgin, BT and TalkTalk

[BenMcr]

Originally Posted by Gary L

Take that homepage for example.
http://www.cable.co.uk/

Compare Broadband, TV & Phone

All that's in the list is Virgin and Sky.

case closed.

Put your postcode in.

you get Virgin in a big pop up every time.

biased?

Must be looking at a different site to me

[Gary L]

The dropdown list.

and the big pop up.

[BenMcr]

Originally Posted by Gary L

The dropdown list.

and the big pop up.

No big pop up here and you seem to be ignoring

Compare TV packages
Find the cheapest TV package deals from the best TV providers.

Sky TV Packages
Cable TV
Virgin TV Deals
BT Vision Packages
HD Packages
Sky HD Packages
TalkTalk TV
Sky.com/value

---------- Post added at 15:46 ---------- Previous post was at 15:45 ----------

Anyway, although it may be 'approved by OFCOM' it's not run by them, so isn't this a bit off topic?

The report itself is from OFCOM and is published here http://stakeholders.ofcom.org.uk/mar...1-jan-mar-2013 - cable.co.uk are just reporting what it says

[Gary L]

The dropdown list is where they mention Virgin.

your results are after you select other.

---------- Post added at 15:49 ---------- Previous post was at 15:47 ----------

Originally Posted by BenMcr

Anyway, although it may be 'approved by OFCOM' it's not run by them, so isn't this a bit off topic?

Why would you want it to be off topic?

the site in the OP is the one me and you are discussing.
the same one that published the findings.

[BenMcr]

Originally Posted by Gary L

the same one that published the findings.

No, OFCOM published the findings, cable.co.uk reported it.

[Gary L]

Originally Posted by BenMcr

No, OFCOM published the findings, cable.co.uk reported it.

Same thing.

and in that dropdown list, why isn't there a 'phone' only?

[BenMcr]

Originally Posted by Gary L

Same thing.

Cable.co.uk is operated and owned by Existent Ltd.

Does not say 'operated and owned by OFCOM' therefore is not the same

And in that dropdown list, why isn't there a 'phone' only?

Why don't you ask them http://www.cable.co.uk/contact/

[Gary L]

Originally Posted by BenMcr

and in that dropdown list, why isn't there a 'phone' only?

Why don't you ask them http://www.cable.co.uk/contact/

After my tea.

do Virgin do a phone only?

[BenMcr]

Originally Posted by Gary L

do Virgin do a phone only?

Yes

[Gary L]

Originally Posted by BenMcr

Yes

So do BT and Talk Talk etc...

maybe they left it out so you had to have the TV and/or broadband as well?

---------- Post added at 16:12 ---------- Previous post was at 15:59 ----------

What I'll be asking them as well as the not listing the phone only option is, where it says The providers covered here are BT Retail, Sky, TalkTalk Group, Virgin Media and Orange/EE. is that meaning they were the only ones that were compared for the result list.

meaning that there's a possibility that another provider would (if they were in the mix) hold the award for being the least complained about.

[BenMcr]

Originally Posted by Gary L

What I'll be asking them as well as the not listing the phone only option is, where it says The providers covered here are BT Retail, Sky, TalkTalk Group, Virgin Media and Orange/EE. is that meaning they were the only ones that were compared for the result list.

They cover more than that:

Providers
3 Mobile AOL Be BT Eclipse EE John Lewis O2 Plusnet Post Office Primus Saver Sky T-Mobile TalkTalk Tesco Tooway Top Up TV Virgin Media Vodafone

For a phone only search for me I get Primus, Vonage, Tesco

But again, if you have issues with cable.co.uk, it's irrelevent to the OFCOM report

[Gary L]

I know that.

it was just this part I was referring to
Fixed broadband: The providers covered here are BT Retail, Sky, TalkTalk Group, Virgin Media and Orange/EE