VM least complained BB provider according to ofcom
 

For all the noise on here from ex and present customers it appears that VM is the least complained about Broadband provider?

http://www.cable.co.uk/news/ee-tops-...gue-801604262/

Re: VM least complained BB provider according to ofcom
 

These are just complaints made to Ofcom.

meaningless.

Hmmm.

---------- Post added at 15:33 ---------- Previous post was at 15:26 ----------

Take that homepage for example.
http://www.cable.co.uk/

Compare Broadband, TV & Phone

All that's in the list is Virgin and Sky.

case closed.

Put your postcode in.

you get Virgin in a big pop up every time.

biased?

Re: VM least complained BB provider according to ofcom
 

Really ! I have just checked it for OX14 and get Sky, Virgin, BT and TalkTalk

Re: VM least complained BB provider according to ofcom
 

Must be looking at a different site to me

Re: VM least complained BB provider according to ofcom
 

The dropdown list.

and the big pop up.

Re: VM least complained BB provider according to ofcom
 

No big pop up here and you seem to be ignoring



---------- Post added at 15:46 ---------- Previous post was at 15:45 ----------

Anyway, although it may be 'approved by OFCOM' it's not run by them, so isn't this a bit off topic?

The report itself is from OFCOM and is published here http://stakeholders.ofcom.org.uk/mar...1-jan-mar-2013 - cable.co.uk are just reporting what it says

Re: VM least complained BB provider according to ofcom
 

The dropdown list is where they mention Virgin.

your results are after you select other.

---------- Post added at 15:49 ---------- Previous post was at 15:47 ----------

Why would you want it to be off topic?

the site in the OP is the one me and you are discussing.
the same one that published the findings.

Re: VM least complained BB provider according to ofcom
 

No, OFCOM published the findings, cable.co.uk reported it.

Re: VM least complained BB provider according to ofcom
 

Same thing.

and in that dropdown list, why isn't there a 'phone' only?

Re: VM least complained BB provider according to ofcom
 

Cable.co.uk is operated and owned by Existent Ltd.

Does not say 'operated and owned by OFCOM' therefore is not the same

Why don't you ask them http://www.cable.co.uk/contact/

Re: VM least complained BB provider according to ofcom
 

After my tea.

do Virgin do a phone only?

Re: VM least complained BB provider according to ofcom
 

Yes

Re: VM least complained BB provider according to ofcom
 

So do BT and Talk Talk etc...

maybe they left it out so you had to have the TV and/or broadband as well?

---------- Post added at 16:12 ---------- Previous post was at 15:59 ----------

What I'll be asking them as well as the not listing the phone only option is, where it says The providers covered here are BT Retail, Sky, TalkTalk Group, Virgin Media and Orange/EE. is that meaning they were the only ones that were compared for the result list.

meaning that there's a possibility that another provider would (if they were in the mix) hold the award for being the least complained about.

Re: VM least complained BB provider according to ofcom
 

They cover more than that:

For a phone only search for me I get Primus, Vonage, Tesco

But again, if you have issues with cable.co.uk, it's irrelevent to the OFCOM report

Re: VM least complained BB provider according to ofcom
 

I know that.

it was just this part I was referring to
Fixed broadband: The providers covered here are BT Retail, Sky, TalkTalk Group, Virgin Media and Orange/EE