Price Increases?

[Gadgie]

Hi folks, we have just dropped our TV package down to XL as the the price has been going up every month since we came back to VM six months ago.

It went from £88.40 right up to to £97.49 within six months?

When I called to ask why, I was told it was quite normal? Is it?

We have kept our phone & internet packages as they were, but we are still annoyed at the increase, as we are on disability benefits.

[Arthurgray50@blu]

Something wrong somewhere.

[RobboEdin]

How can you downgrade to TV XL -it is the highest TV service?

Have you identified if the variation in price is due to phone charges?

[v0id]

Originally Posted by RobboEdin

How can you downgrade to TV XL -it is the highest TV service?

Maybe they had TV XL + some premium channels perhaps?

[jb66]

i suppose yearly increases are normal

[paul nolan]

Originally Posted by Gadgie

Hi folks, we have just dropped our TV package down to XL as the the price has been going up every month since we came back to VM six months ago.

It went from £88.40 right up to to £97.49 within six months?

When I called to ask why, I was told it was quite normal? Is it?

We have kept our phone & internet packages as they were, but we are still annoyed at the increase, as we are on disability benefits.

are you sure there wasn't some other variant on your phone bill? on demand usage? phone calls?

For the bill to go up every month for 6 month seems very, very strange.

[RobboEdin]

Originally Posted by Gadgie

Hi folks, we have just dropped our TV package down to XL as the the price has been going up every month since we came back to VM six months ago.

It went from £88.40 right up to to £97.49 within six months?

When I called to ask why, I was told it was quite normal? Is it?

We have kept our phone & internet packages as they were, but we are still annoyed at the increase, as we are on disability benefits.

Gadgie, I think you owe this forum an explanation for the stories you appear to be telling.

In this thread you say that you came back to Virgin Media six months ago, yet in a thread just over eight months ago you said the following:

Aye! I think I will phone them, its just we feel cheated in a way, because it was price increases from Sky that made us come back to V/M.

The original deal was £82 a month, now only 3 months later, here we are paying £88+, it seems we cant win?

Just so you see I'm not making this up, here is the post:

http://www.cableforum.co.uk/board/34...l#post35469018

So?

[banjo]

Am I right in thinking that if there is a price increase we would have a window where we can leave Virgin without penalty even if we are still in a contract ?

[Qtx]

Originally Posted by banjo

Am I right in thinking that if there is a price increase we would have a window where we can leave Virgin without penalty even if we are still in a contract ?

If there is a price rise that applies to all customers (or a range of customers?), you get a 28 day window to cancel as far as I recall.

---------- Post added at 13:17 ---------- Previous post was at 13:10 ----------

Originally Posted by RobboEdin

Gadgie, I think you owe this forum an explanation for the stories you appear to be telling.

In this thread you say that you came back to Virgin Media six months ago, yet in a thread just over eight months ago you said the following:

Aye! I think I will phone them, its just we feel cheated in a way, because it was price increases from Sky that made us come back to V/M.

The original deal was £82 a month, now only 3 months later, here we are paying £88+, it seems we cant win?

Just so you see I'm not making this up, here is the post:

Getting how long you have been with a company two months wrong is not a biggie, easy mistake. The costs being complained about need to be accurate though.

If the original was £82 that went up to £88 in 3 months, it is possible that initial increase was one of virgins price rises (wasn't it 4 price rises last year?) and is in line with customers paying £2.50 to £7 more as some were reporting.

So 3 months in, going £82 to £88, leaves another 5 months for the further increase to £97. If no other services were taken and there are no extra telephone charges (084*, mobile or premium numbers) or additional movie purchases (kids?) then £11 in 5 months is pretty steep. £15 in 8 months is pretty bad too.

Lots of variables that need to be ruled out before the increase is blamed on virgin.

[RobboEdin]

...but it's not two months wrong, it's at least 11 months rather than six, if you read both posts. Same complaint but non-consistent. What does that sound like?

[BenMcr]

If you have Sky Premiums, then yes you would get an increase about every six months - because VM increase their part of the package usually around April (although it was Feb this year)

Sky then increase their prices, including the ones VM charge for Sky Premiums, around September

Originally Posted by Gadgie

Hi folks, we have just dropped our TV package down to XL as the the price has been going up every month since we came back to VM six months ago.

It went from £88.40 right up to to £97.49 within six months?

When I called to ask why, I was told it was quite normal? Is it?

We have kept our phone & internet packages as they were, but we are still annoyed at the increase, as we are on disability benefits.

Live within your means,

[RobboEdin]

Originally Posted by Bogof

Live within your means,

What? He does need something to watch on his £1200 telly. Read some of his earlier posts.

[Qtx]

Originally Posted by Bogof

Live within your means,

Maybe they were until Virgin increased the price, they already dropped the tv package.

So many judgmental people here.

[Dash: CF noob]

Call connection charges to go up from July 1ST.