Price Increases?
 

Re: Price Increases?
 

Something wrong somewhere.

Re: Price Increases?
 

How can you downgrade to TV XL -it is the highest TV service?

Have you identified if the variation in price is due to phone charges?

Re: Price Increases?
 

Maybe they had TV XL + some premium channels perhaps? ;)

Re: Price Increases?
 

i suppose yearly increases are normal

Re: Price Increases?
 

are you sure there wasn't some other variant on your phone bill? on demand usage? phone calls?

For the bill to go up every month for 6 month seems very, very strange.

Re: Price Increases?
 

Gadgie, I think you owe this forum an explanation for the stories you appear to be telling.

In this thread you say that you came back to Virgin Media six months ago, yet in a thread just over eight months ago you said the following:

Aye! I think I will phone them, its just we feel cheated in a way, because it was price increases from Sky that made us come back to V/M.

The original deal was £82 a month, now only 3 months later, here we are paying £88+, it seems we cant win?

Just so you see I'm not making this up, here is the post:

http://www.cableforum.co.uk/board/34...l#post35469018

So?

Re: Price Increases?
 

Am I right in thinking that if there is a price increase we would have a window where we can leave Virgin without penalty even if we are still in a contract ?

Re: Price Increases?
 

If there is a price rise that applies to all customers (or a range of customers?), you get a 28 day window to cancel as far as I recall.

---------- Post added at 13:17 ---------- Previous post was at 13:10 ----------

Getting how long you have been with a company two months wrong is not a biggie, easy mistake. The costs being complained about need to be accurate though.

If the original was £82 that went up to £88 in 3 months, it is possible that initial increase was one of virgins price rises (wasn't it 4 price rises last year?) and is in line with customers paying £2.50 to £7 more as some were reporting.

So 3 months in, going £82 to £88, leaves another 5 months for the further increase to £97. If no other services were taken and there are no extra telephone charges (084*, mobile or premium numbers) or additional movie purchases (kids?) then £11 in 5 months is pretty steep. £15 in 8 months is pretty bad too.

Lots of variables that need to be ruled out before the increase is blamed on virgin.

Re: Price Increases?
 

...but it's not two months wrong, it's at least 11 months rather than six, if you read both posts. Same complaint but non-consistent. What does that sound like?

Re: Price Increases?
 

If you have Sky Premiums, then yes you would get an increase about every six months - because VM increase their part of the package usually around April (although it was Feb this year)

Sky then increase their prices, including the ones VM charge for Sky Premiums, around September

Re: Price Increases?
 

Live within your means,

Re: Price Increases?
 

What? He does need something to watch on his £1200 telly. Read some of his earlier posts.:)

Re: Price Increases?
 

Maybe they were until Virgin increased the price, they already dropped the tv package.

So many judgmental people here.

Re: Price Increases?
 

Call connection charges to go up from July 1ST. :(