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RBS (Natwest, Ulster Bank) IT issues
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Old 02-07-2012, 09:38   #31
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Re: RBS (Natwest, Ulster Bank) IT issues

This is absolutely bloody ridiculous. My pay is now 11 days late. No one in the bank seems to have a clue what is going on.

First it was it would be fixed by the 25th, then fixed then fixed by the 29th, then fixed by the 2nd. Now they aren’t even giving a date where they expect it to be fixed.
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Old 02-07-2012, 10:06   #32
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Re: RBS (Natwest, Ulster Bank) IT issues

Now in the middle of moving my account away from RBS
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Old 02-07-2012, 10:19   #33
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Re: RBS (Natwest, Ulster Bank) IT issues

Quote:
Originally Posted by heero_yuy View Post
I did a transfer from my business account with HSBC to my personal account with Natwest on Saturday morning on-line and it went through in an hour or two. You must be caught up in the backlog somewhere.
Ulster Bank are the poor relations. Natwest are working fine. They got the priority.
Having Natwest not working makes the story national news. Ulster Bank not working is a regional news story. Ulster Bank customers have been shafted.
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Old 03-07-2012, 19:38   #34
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Re: RBS (Natwest, Ulster Bank) IT issues

12 Days late.
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Old 10-07-2012, 10:43   #35
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Re: RBS (Natwest, Ulster Bank) IT issues

Now currently 17 days late.
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Old 10-07-2012, 11:21   #36
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Re: RBS (Natwest, Ulster Bank) IT issues

Quote:
Originally Posted by gazzae View Post
Now currently 17 days late.
Think on the bright side you must be mounting up a lot of compensation

Unfortunately getting some will probably take forever. However the inconvenience is getting way past a joke now.

Hope it gets solved soon.
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Old 07-03-2013, 00:11   #37
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Re: RBS (Natwest, Ulster Bank) IT issues

Quote:
RBS and NatWest FAIL downs services across UK

http://www.theregister.co.uk/2013/03...downs_banking/
Quote:
RBS Banking Services Hit By 'Problems'

news.sky.com/story/1061199/rbs-banking-services-hit-by-problems
Quote:
NatWest customers face fresh problems

m.bbc.co.uk/news/business-21694704


---------- Post added at 00:11 ---------- Previous post was at 00:09 ----------

Quote:
NatWest bank loses 'irreplaceable' family heirlooms

m.bbc.co.uk/news/uk-england-birmingham-21638048
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Old 07-03-2013, 07:50   #38
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Re: RBS (Natwest, Ulster Bank) IT issues

Quote:
Originally Posted by thenry View Post


---------- Post added at 00:11 ---------- Previous post was at 00:09 ----------

When will that bank get a grip of its systems
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Old 07-03-2013, 12:05   #39
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Re: RBS (Natwest, Ulster Bank) IT issues

Quote:
Originally Posted by Sirius View Post
When will that bank get a grip of its systems
the moment they get a mass exodus of customers ?
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Old 07-03-2013, 12:27   #40
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Re: RBS (Natwest, Ulster Bank) IT issues

Quote:
Originally Posted by Pog66 View Post
the moment they get a mass exodus of customers ?

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Old 07-03-2013, 13:33   #41
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Re: RBS (Natwest, Ulster Bank) IT issues

Personally I'm waiting until Virgin Money launch a current account and then I'll move (maybe not to Virgin Money but will add another option to consider)
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Old 09-03-2013, 10:57   #42
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Re: RBS (Natwest, Ulster Bank) IT issues

Quote:
Originally Posted by BenMcr View Post
Personally I'm waiting until Virgin Money launch a current account and then I'll move (maybe not to Virgin Money but will add another option to consider)
Coming soon......................
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