Superhub : Superhub issues

[Welshblue]

Hi All, After a few years of being on 20mb VM and very happy I took advantage of nice Mr Bransons upgrade to 40mb 2 weeks ago and since then its been hell!

I had my new Superhub, set it up and within hours noticed that my wifi was very poor, my Mac is connected with ethernet and is great but my xbox keeps on dropping out and I cant even get my PS3 to connect for more than 5mins yet the position of the superhub is the same as my old router, I have another xbox upstairs which again keeps dropping out of range.

So last week after reading advice on here I bought a TPlink TP841, put my Superhub into Modem mode and set up the 841 and it still didnt get any better, I can either have great wifi with no security on the router or no wifi with security and I obviously want to use security.

I've now gone back to the superhub with no router buts its not ideal, can anyone advise??

Thanks in Advance

[Milambar]

I don't know how much advice I will be able to offer you, as I don't use an xbox or ps3, so I am unfamiliar with their issues.

However it must be noted that the superhubs wifi subsystem is absolutely abysmal. What are the issues you had with the tplink in modem mode?

[Risco]

To stop the Superhub falling over in wifi mode, you need to change the connection speed on the superhub to 145mbps instead of 300mbps otherwise it will constantly disconnect the PS3.

If your router is not connecting with wireless and security, then it will be a configuration issue with the router, nothing to do with Virgin.

[Peter_]

Originally Posted by Risco

To stop the Superhub falling over in wifi mode, you need to change the connection speed on the superhub to 145mbps instead of 300mbps otherwise it will constantly disconnect the PS3.

If your router is not connecting with wireless and security, then it will be a configuration issue with the router, nothing to do with Virgin.

To prevent this you will need to go to Modem mode and fit your own router, job done and no worries about wireless.

[General Maximus]

Originally Posted by Welshblue

So last week after reading advice on here I bought a TPlink TP841, put my Superhub into Modem mode

Originally Posted by Peter_

To prevent this you will need to go to Modem mode and fit your own router, job done and no worries about wireless.

Go to Specsavers

[Peter_]

Originally Posted by General Maximus

Go to Specsavers

Not everyone reading this thread will be aware of Modem Mode so it is always good to remind anyone reading threads like this one.

Plus I was answering Risco

[adduxi]

Originally Posted by Welshblue

So last week after reading advice on here I bought a TPlink TP841, put my Superhub into Modem mode and set up the 841 and it still didnt get any better, I can either have great wifi with no security on the router or no wifi with security and I obviously want to use security.

When you put the S'Hub into Modem Mode, the security of the network 'transfers' to your router. It should have the same, if not more, features of the S'Hub.
All decent routers will do security so I can't think why you are saying you have no security?

[kwikbreaks]

Originally Posted by Peter_

Not everyone reading this thread will be aware of Modem Mode

Only those who fail to visit

.
.
.

Originally Posted by Welshblue

So last week after reading advice on here I bought a TPlink TP841, put my Superhub into Modem mode...

---------- Post added at 13:38 ---------- Previous post was at 13:35 ----------

Originally Posted by adduxi

When you put the S'Hub into Modem Mode, the security of the network 'transfers' to your router. It should have the same, if not more, features of the S'Hub.
All decent routers will do security so I can't think why you are saying you have no security?

I suspect he is having problems connecting with the WiFi set to use encryption with his own router for some reason.

[Welshblue]

Thanks all, I put it into modem mode on the weekend and used the TP814 but my current issue is that if i have security WPA-SK? switched on then I cannot get any internet from 2 iphones, ipad, mac book air, 2 xbox's and a PS3 but if I switch the security off it works perfect.

i've got no issues with the iMac as its on ethernet

Do I need to switch the security off on the Superhub to use the security on the router? All I've done to the superhub is change the passwords and put it into modem mode

Thanks in advance

[bjq1972]

Originally Posted by Welshblue

Thanks all, I put it into modem mode on the weekend and used the TP814 but my current issue is that if i have security WPA-SK? switched on then I cannot get any internet from 2 iphones, ipad, mac book air, 2 xbox's and a PS3 but if I switch the security off it works perfect.

i've got no issues with the iMac as its on ethernet

Do I need to switch the security off on the Superhub to use the security on the router? All I've done to the superhub is change the passwords and put it into modem mode

Thanks in advance

All of those devices are compatible with WPA-PSK so I would start again from scatch - set up the security on the TP Link then change the password to something simple. Don't forget to save the settings on every page as you make changes.

Once that is done go through your devices individually and run the wi-fi set up - they should find the TP Link and ask for the WPA key. There shouldn't be any problem.

PS Once the Superhub is in modem mode you don't have to worry about it - wireless is switched off etc.

[Mick Fisher]

Try using WPA2-Personal.

You don't have to worry about superhub wireless or security once it is in modem mode.

[qasdfdsaq]

Duh. You need to set the phones to use the same security.

---------- Post added at 14:43 ---------- Previous post was at 14:42 ----------

Originally Posted by Mick Fisher

Try using WPA2-Personal.

WPA(2)-PSK is WPA(2)-Personal

There's no real difference between WPA and WPA2 for personal use either.

[General Maximus]

I thought wpa used tkip and wpa2 used aes?

[qasdfdsaq]

Both use both.

[adduxi]

Can you clarify the exact model of TP Link. If it's the TP-Link TL-WR841N, you may want to read the review below about connecting to Macs ......

http://www.amazon.co.uk/product-revi...R2RBXQOJ32RX4Y