Magic or NTL

[Emulated]

After all my troubles with mail here
http://www.cableforum.co.uk/board/sh...ad.php?t=20921
I again rang support and after the technician had spoken to another, told me my router was faulty. I replied, IF? I replace my router and its not the problem all hell will break lose. I looked on the web for another router and decided to think about it for a day. Switched off and this afternoon when going on line, everything is working fine. So who gave NTL a box of Smarties? Since then I have been advised to do a router update from Netgear. Just in case it has a software fault.

[th'engineer]

Magic and NTL in the same sentence.
Never known that but have known them blame everyone but themselves.
Unfortunateley it always backfires on NTL

Originally Posted by th'engineer

Magic and NTL in the same sentence.
Never known that but have known them blame everyone but themselves.
Unfortunateley it always backfires on NTL

Always ?

Well its just backfired on you as you have just made the ignore list. Gee none at all then 2 in one week

[scrotnig]

Originally Posted by Emulated

After all my troubles with mail here
http://www.cableforum.co.uk/board/sh...ad.php?t=20921
I again rang support and after the technician had spoken to another, told me my router was faulty. I replied, IF? I replace my router and its not the problem all hell will break lose. I looked on the web for another router and decided to think about it for a day. Switched off and this afternoon when going on line, everything is working fine. So who gave NTL a box of Smarties? Since then I have been advised to do a router update from Netgear. Just in case it has a software fault.

I am delighted your problem is sorted. it's always nice when something gets fixed, even if the tooth fairy apparently did it.

I used to be able to call on the tooth fairy in extreme cases, but it was only Bill C in disguise.

[th'engineer]

Originally Posted by Bill C

Always ?

Well its just backfired on you as you have just made the ignore list. Gee none at all then 2 in one week

Is that the answer ignore when some one gets a little fed up with some BS from NTL TS and gets seriously annoyed.
Good customer relations they get upset ignore them

[Bifta]

Originally Posted by th'engineer

Is that the answer ignore when some one gets a little fed up with some BS from NTL TS and gets seriously annoyed.
Good customer relations they get upset ignore them

That's his little trick, he likes to make of point of publically declaring it though, pointless imo.

Originally Posted by Bifta

That's his little trick, he likes to make of point of publically declaring it though, pointless imo.

So i take it the means nothing now. Jump to conclustions if you want

[th'engineer]

Originally Posted by Bifta

That's his little trick, he likes to make of point of publically declaring it though, pointless imo.

I have the greatest respect for Bill C he is a asset to NTL, he knows his stuff and he is very pro NTL like any good employee.

I am not being critical of Bill or any other person who works for the company just the advice that was given to me from TS was incorrect.

well we can all use ignore lists as i have done now

Originally Posted by th'engineer

I have the greatest respect for Bill C he is a asset to NTL, he knows his stuff and he is very pro NTL like any good employee.

I am not being critical of Bill or any other person who works for the company just the advice that was given to me from TS was incorrect.

You know what i am like. Me thinks i should keep my trap shut for a while

[th'engineer]

Originally Posted by Bill C

You know what i am like. Me thinks i should keep my trap shut for a while