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Emulated 03-12-2004 20:19

Magic or NTL
 
:angel: After all my troubles with mail here
http://www.cableforum.co.uk/board/sh...ad.php?t=20921
I again rang support and after the technician had spoken to another, told me my router was faulty. I replied, IF? I replace my router and its not the problem all hell will break lose. I looked on the web for another router and decided to think about it for a day. Switched off and this afternoon when going on line, everything is working fine. :rolleyes: So who gave NTL a box of Smarties? Since then I have been advised to do a router update from Netgear. Just in case it has a software fault.

th'engineer 03-12-2004 20:29

Re: Magic or NTL
 
Magic and NTL in the same sentence.
Never known that but have known them blame everyone but themselves.
Unfortunateley it always backfires on NTL

Bill C 03-12-2004 20:49

Re: Magic or NTL
 
Quote:

Originally Posted by th'engineer
Magic and NTL in the same sentence.
Never known that but have known them blame everyone but themselves.
Unfortunateley it always backfires on NTL

Always ?

Well its just backfired on you as you have just made the ignore list. Gee none at all then 2 in one week :LOL:

scrotnig 03-12-2004 20:51

Re: Magic or NTL
 
Quote:

Originally Posted by Emulated
:angel: After all my troubles with mail here
http://www.cableforum.co.uk/board/sh...ad.php?t=20921
I again rang support and after the technician had spoken to another, told me my router was faulty. I replied, IF? I replace my router and its not the problem all hell will break lose. I looked on the web for another router and decided to think about it for a day. Switched off and this afternoon when going on line, everything is working fine. :rolleyes: So who gave NTL a box of Smarties? Since then I have been advised to do a router update from Netgear. Just in case it has a software fault.

I am delighted your problem is sorted. it's always nice when something gets fixed, even if the tooth fairy apparently did it.

I used to be able to call on the tooth fairy in extreme cases, but it was only Bill C in disguise.

th'engineer 04-12-2004 12:13

Re: Magic or NTL
 
Quote:

Originally Posted by Bill C
Always ?

Well its just backfired on you as you have just made the ignore list. Gee none at all then 2 in one week :LOL:

Is that the answer ignore when some one gets a little fed up with some BS from NTL TS and gets seriously annoyed.
Good customer relations they get upset ignore them:waving:

Bifta 04-12-2004 12:42

Re: Magic or NTL
 
Quote:

Originally Posted by th'engineer
Is that the answer ignore when some one gets a little fed up with some BS from NTL TS and gets seriously annoyed.
Good customer relations they get upset ignore them:waving:

That's his little trick, he likes to make of point of publically declaring it though, pointless imo.

Bill C 04-12-2004 14:04

Re: Magic or NTL
 
Quote:

Originally Posted by Bifta
That's his little trick, he likes to make of point of publically declaring it though, pointless imo.

So i take it the :LOL: means nothing now. Jump to conclustions if you want

th'engineer 04-12-2004 14:06

Re: Magic or NTL
 
Quote:

Originally Posted by Bifta
That's his little trick, he likes to make of point of publically declaring it though, pointless imo.

I have the greatest respect for Bill C he is a asset to NTL, he knows his stuff and he is very pro NTL like any good employee.

I am not being critical of Bill or any other person who works for the company just the advice that was given to me from TS was incorrect.

well we can all use ignore lists:rolleyes: as i have done now

Bill C 04-12-2004 14:08

Re: Magic or NTL
 
Quote:

Originally Posted by th'engineer
I have the greatest respect for Bill C he is a asset to NTL, he knows his stuff and he is very pro NTL like any good employee.

I am not being critical of Bill or any other person who works for the company just the advice that was given to me from TS was incorrect.

You know what i am like. :) Me thinks i should keep my trap shut for a while :)

th'engineer 04-12-2004 14:11

Re: Magic or NTL
 
Quote:

Originally Posted by Bill C
You know what i am like. :) Me thinks i should keep my trap shut for a while :)

;) :Peace: :Peaceman: :LOL::ghugs:


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