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Old 31-12-2011, 12:32   #1
weather
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Angry tivo problem help
right, bbc is working fine but i cant watch any other channels or on demand content as it keeps breaking up and saying no picture or giving a error 3017 my cables are fine, any ideas on how to fix this annoying problem?
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Old 31-12-2011, 12:41   #2
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Re: tivo problem help
Silly question, but have you tried a reboot?
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Old 31-12-2011, 13:35   #3
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Re: tivo problem help
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Originally Posted by weather View Post
right, bbc is working fine but i cant watch any other channels or on demand content as it keeps breaking up and saying no picture or giving a error 3017 my cables are fine, any ideas on how to fix this annoying problem?
You'll need to give the VM faults team a call.

ps. welcome to the forum!
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Old 31-12-2011, 13:50   #4
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Re: tivo problem help
3017 relates to a signal problem, as already stated by Spiderplant you will need to ring faults.
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Old 31-12-2011, 15:28   #5
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Re: tivo problem help
i tried to connect the box where my std box is and its the same yet my std works fine up and down stairs, so its not the cabling and i have rebooted the box many times, it has got some thing to do with the tivo box it self, the box is new as i had vm installed two days ago.
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Old 31-12-2011, 16:12   #6
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Re: tivo problem help
What did they say when you rang them to report the fault?
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Old 31-12-2011, 17:17   #7
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Re: tivo problem help
that they cant do anything at there end and that a enginer would come out on wednesday, only problem is that i like watching tv upstairs when i go to bed, i cant watch it now,bso i need some ideas for a temp fix.
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Old 31-12-2011, 17:39   #8
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Re: tivo problem help
take the working box upstairs with you when you go to bed
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Old 31-12-2011, 17:49   #9
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Re: tivo problem help
thats a bit of a pain, lol
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Old 31-12-2011, 18:17   #10
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Re: tivo problem help
lol yeah but its just a temp fix.. hope you get it sorted soon
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Old 31-12-2011, 18:26   #11
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Re: tivo problem help
It's a long shot, but try taking the smartcard out then putting it back in again.
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Old 31-12-2011, 19:13   #12
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Re: tivo problem help
i will try but i dont think it will work
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Old 01-01-2012, 14:40   #13
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Re: tivo problem help
has anyone else lost the video window on TIVO when accessing the menu`s.when we got up this morning it only appears when viewing the EPG,when you go into my shows or any other menu all the sound and picture(vid window) go off?
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Old 01-01-2012, 15:21   #14
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Re: tivo problem help
well mine deos that to, have a look at your settings.
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Old 01-01-2012, 15:30   #15
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Re: tivo problem help
Quote:
Originally Posted by telepest View Post
has anyone else lost the video window on TIVO when accessing the menu`s.when we got up this morning it only appears when viewing the EPG,when you go into my shows or any other menu all the sound and picture(vid window) go off?
Press SLOW on your remote
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