tivo problem help
 

right, bbc is working fine but i cant watch any other channels or on demand content as it keeps breaking up and saying no picture or giving a error 3017 my cables are fine, any ideas on how to fix this annoying problem?

Re: tivo problem help
 

Silly question, but have you tried a reboot?

Re: tivo problem help
 

You'll need to give the VM faults team a call.

ps. welcome to the forum!

Re: tivo problem help
 

3017 relates to a signal problem, as already stated by Spiderplant you will need to ring faults.

Re: tivo problem help
 

i tried to connect the box where my std box is and its the same yet my std works fine up and down stairs, so its not the cabling and i have rebooted the box many times, it has got some thing to do with the tivo box it self, the box is new as i had vm installed two days ago.

Re: tivo problem help
 

What did they say when you rang them to report the fault?

Re: tivo problem help
 

that they cant do anything at there end and that a enginer would come out on wednesday, only problem is that i like watching tv upstairs when i go to bed, i cant watch it now,bso i need some ideas for a temp fix.

Re: tivo problem help
 

take the working box upstairs with you when you go to bed :)

Re: tivo problem help
 

thats a bit of a pain, lol

Re: tivo problem help
 

lol yeah but its just a temp fix.. hope you get it sorted soon :)

Re: tivo problem help
 

It's a long shot, but try taking the smartcard out then putting it back in again.

Re: tivo problem help
 

i will try but i dont think it will work

Re: tivo problem help
 

has anyone else lost the video window on TIVO when accessing the menu`s.when we got up this morning it only appears when viewing the EPG,when you go into my shows or any other menu all the sound and picture(vid window) go off?

Re: tivo problem help
 

well mine deos that to, have a look at your settings.

Re: tivo problem help
 

Press SLOW on your remote