Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Virgin Media Customer Service

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media News Discussion
Register FAQ Community Calendar

Virgin Media Customer Service
Reply
 
Thread Tools
Old 10-12-2011, 23:29   #1
wwe
cf.mega poster
 
Join Date: Feb 2007
Location: England Uk
Services: Telewest Phone Telewest BroadBand Telewest Digital Tv v+ HD
Posts: 4,089
wwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpack
Virgin Media Customer Service

Hi what time are customer service open till?
wwe is offline   Reply With Quote
Advertisement
Old 11-12-2011, 03:07   #2
Harryn9000
Inactive
 
Join Date: Dec 2010
Location: Liverpool
Services: Virgin 500MB BB , VM V6 x2, XL tv, Xl Phone Superhub 3
Posts: 578
Harryn9000 is an unknown quantity at this point
Re: Virgin Media Customer Service

till 10 for uk staff after that it india
Harryn9000 is offline   Reply With Quote
Old 11-12-2011, 03:39   #3
wwe
cf.mega poster
 
Join Date: Feb 2007
Location: England Uk
Services: Telewest Phone Telewest BroadBand Telewest Digital Tv v+ HD
Posts: 4,089
wwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpack
Re: Virgin Media Customer Service

Wounded why it took over an hour to get through to them
wwe is offline   Reply With Quote
Old 11-12-2011, 18:34   #4
Digital Fanatic
Inactive
 
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Re: Virgin Media Customer Service

Customer Care is 8am - midnight 365 days
Digital Fanatic is offline   Reply With Quote
Old 12-12-2011, 04:08   #5
wwe
cf.mega poster
 
Join Date: Feb 2007
Location: England Uk
Services: Telewest Phone Telewest BroadBand Telewest Digital Tv v+ HD
Posts: 4,089
wwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpackwwe has a very nice sixpack
Re: Virgin Media Customer Service

Quote:
Originally Posted by Digital Fanatic View Post
Customer Care is 8am - midnight 365 days
I need Technical support and as the person previous posted on here it goes to India after 2200. I got through to them but took about 1 hour and 30 mins each time. My last call was after 3am.
wwe is offline   Reply With Quote
Old 12-12-2011, 11:05   #6
Digital Fanatic
Inactive
 
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Digital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny starDigital Fanatic has a nice shiny star
Re: Virgin Media Customer Service

Quote:
Originally Posted by wwe View Post
I need Technical support and as the person previous posted on here it goes to India after 2200. I got through to them but took about 1 hour and 30 mins each time. My last call was after 3am.
Broadband Technical Support is 24/7, 365 days. You said Customer Services in your first post
Digital Fanatic is offline   Reply With Quote
Old 12-12-2011, 14:40   #7
raging bull
cf.geek
 
Join Date: Mar 2004
Services: Tivo V6 - L TV/XL Phone /250Mb BB
Posts: 913
raging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quadsraging bull has a fine set of Quads
Re: Virgin Media Customer Service

I rang customer services this morning @08.30.
Could you please advise on earliest installation of Tivo please, after a 2min silence all I got back was sorry I can't give you any information.
So I said I would ring later, possibly to UK agent.
So wasted call on my part.
raging bull is offline   Reply With Quote
Old 02-01-2012, 19:43   #8
RichardCoulter
cf.mega poster
 
Join Date: Jan 2008
Posts: 10,882
RichardCoulter is an unknown quantity at this point
Re: Virgin Media Customer Service

What a pathetic response!! The sooner VM realise that these idiots are damaging the business, the better.
RichardCoulter is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 13:18.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum