Increasing packetloss and ping

[buckleb]

I'm in the Crawley area and my connection is suffering from high packet loss and high (and increasing) ping.

Is this a local issue or more widespread?




The service status page just gives me a 'We're sorry this isn't the page you wanted' error message!

[jimgors]

http://www.thinkbroadband.com/ping/s...848e5aeb7.html

dunno but it's bad

[Skie]

Mine looks quite pretty:

[thenry]

got a call back buck and then got cut off! the guy wanted to login and start toying with my settings, no chance dude.. its the network. apparently everythings fine, all faults fixed.

[Skie]

Still plenty of packetloss, so not exactly "fixed".

[thenry]

what are you fellas getting via speedtests?

my down is 4Mb but up is somewhat maxing out

[buckleb]

Originally Posted by thenry

what are you fellas getting via speedtests?

my down is 4Mb but up is somewhat maxing out

2.1Mb - 30.2Mb download, but generally stable upload of around 4.7Mb.

My 50Mb connection is normally very consistent (consistently good that is!).


I get upgraded to 100Mb tomorrow... that'll be fun!

[thenry]

Originally Posted by buckleb

2.1Mb - 30.2Mb download, but generally stable upload of around 4.7Mb.

My 50Mb connection is normally very consistent (consistently good that is!).


I get upgraded to 100Mb tomorrow... that'll be fun!

yeah our area wasn't bad until this kicked off, pings improved recently too. offshore wont call back I guess, they haven't got a clue about the fault.

[jimgors]

i have 9mb on speedtest instead of 50

[thenry]

seems like its sorted, pings have improved and down and up seems to be maxing out. buck can you test mate and anyone else in crawley or anywhere else

[pooper]

Not sure if this is related, but my connection has been pretty shocking recently (streaming from Youtube/iPlayer is impossible)

Tracing route to youtube-ui.l.google.com [74.125.230.129]
over a maximum of 30 hops:
  0  Home-PC [192.168.1.7]
  1  10.14.252.1
  2  popl-core-1b-ae3-3132.network.virginmedia.net [80.1.171.113]
  3  popl-bb-1b-as2-0.network.virginmedia.net [213.105.174.238]
  4  manc-bb-1a-as3-0.network.virginmedia.net [62.252.192.157]
  5  manc-bb-1b-ae0-0.network.virginmedia.net [62.253.187.178]
  6  tele-ic-3-ae0-0.network.virginmedia.net [212.43.163.70]
  7  138-14-250-212.static.virginmedia.com [212.250.14.138]
  8  209.85.255.175
  9  209.85.251.58
 10  lhr14s02-in-f1.1e100.net [74.125.230.129]

Computing statistics for 250 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Home-PC [192.168.1.7]
                                9/ 100 =  9%   |
  1  ---     100/ 100 =100%    91/ 100 = 91%  10.14.252.1
                                0/ 100 =  0%   |
  2   13ms    17/ 100 = 17%     8/ 100 =  8%  popl-core-1b-ae3-3132.network.virginmedia.net [80.1.171.113]
                                0/ 100 =  0%   |
  3   15ms    16/ 100 = 16%     7/ 100 =  7%  popl-bb-1b-as2-0.network.virginmedia.net [213.105.174.238]
                                0/ 100 =  0%   |
  4   23ms    13/ 100 = 13%     4/ 100 =  4%  manc-bb-1a-as3-0.network.virginmedia.net [62.252.192.157]
                                0/ 100 =  0%   |
  5   24ms    14/ 100 = 14%     5/ 100 =  5%  manc-bb-1b-ae0-0.network.virginmedia.net [62.253.187.178]
                                0/ 100 =  0%   |
  6   28ms    14/ 100 = 14%     5/ 100 =  5%  tele-ic-3-ae0-0.network.virginmedia.net [212.43.163.70]
                                0/ 100 =  0%   |
  7   29ms    13/ 100 = 13%     4/ 100 =  4%  138-14-250-212.static.virginmedia.com [212.250.14.138]
                                0/ 100 =  0%   |
  8   31ms     9/ 100 =  9%     0/ 100 =  0%  209.85.255.175
                               10/ 100 = 10%   |
  9  ---     100/ 100 =100%    81/ 100 = 81%  209.85.251.58
                                0/ 100 =  0%   |
 10   23ms    19/ 100 = 19%     0/ 100 =  0%  lhr14s02-in-f1.1e100.net [74.125.230.129]

Trace complete.


------------------------------------------------------------------------------

Tracing route to resolver1.opendns.com [208.67.222.222]
over a maximum of 30 hops:
  0  Home-PC [192.168.1.7]
  1     *        *     10.14.252.1
  2     *        *     popl-core-1b-ae3-3132.network.virginmedia.net [80.1.171.1
13]
  3  popl-bb-1b-as2-0.network.virginmedia.net [213.105.174.238]
  4  popl-bb-1a-ae0-0.network.virginmedia.net [213.105.174.229]
  5  195.50.91.69
  6  ae-2-52.edge4.London1.Level3.net [4.69.139.106]
  7  195.50.122.86
  8  resolver1.opendns.com [208.67.222.222]

Computing statistics for 200 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           Home-PC [192.168.1.7]
                               13/ 100 = 13%   |
  1  ---     100/ 100 =100%    87/ 100 = 87%  10.14.252.1
                                0/ 100 =  0%   |
  2   12ms    13/ 100 = 13%     0/ 100 =  0%  popl-core-1b-ae3-3132.network.virginmedia.net [80.1.171.113]
                                3/ 100 =  3%   |
  3   15ms    21/ 100 = 21%     5/ 100 =  5%  popl-bb-1b-as2-0.network.virginmedia.net [213.105.174.238]
                                0/ 100 =  0%   |
  4   16ms    22/ 100 = 22%     6/ 100 =  6%  popl-bb-1a-ae0-0.network.virginmedia.net [213.105.174.229]
                                0/ 100 =  0%   |
  5   13ms    19/ 100 = 19%     3/ 100 =  3%  195.50.91.69
                                0/ 100 =  0%   |
  6   15ms    16/ 100 = 16%     0/ 100 =  0%  ae-2-52.edge4.London1.Level3.net [4.69.139.106]
                                1/ 100 =  1%   |
  7   24ms    29/ 100 = 29%    12/ 100 = 12%  195.50.122.86
                                0/ 100 =  0%   |
  8   13ms    17/ 100 = 17%     0/ 100 =  0%  resolver1.opendns.com [208.67.222.222]

Trace complete.

[SwgLee]

Web was all but unusable last night from 6pm -10pm in Hertfordshire.
Same this morning at 6am.

Nothing from Virgin, no area faults reported, nothing on thier web page to say any issues. If its the same tonight when i get home from work, ill be looking at changing provider

[buckleb]

It looks like the bump sorted itself around 11:30pm (by which time I'd hoofed it up to bed )

[img]Download Failed (1)[/img]

[buckleb]

Just clarify, the packetloss this morning (shown above) was my 50Mb -> 100Mb upgrade.

I didn't realise that the monitor snapshot also updated in real time

[soup dragon]

can anyone explain this?

|------------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                         |

|                       Host                  -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------------|------|------|------|------|------|------|

|                             10.108.48.1     -    0 | 1504 | 1504 |    5 |   17 |   85 |    7 |

|cosh-core-1b-ae1-996.network.virginmedia.net     -   15 |  961 |  825 |    0 |   16 |   60 |    7 |

|glfd-bb-1b-ae4-0.network.virginmedia.net     -   47 |  525 |  280 |    0 |   22 |  166 |   29 |

|glfd-tmr-1-ae5-0.network.virginmedia.net     -   44 |  550 |  311 |    0 |   20 |   97 |   25 |

| tcl5-ic-1-as0-0.network.virginmedia.net     -   90 |  330 |   36 |    0 |   17 |   80 |   12 |

|                          212.58.239.249     -   87 |  337 |   45 |    0 |   26 |  245 |   10 |

|                          212.58.238.133    -   96 |  313 |   15 |    0 |   16 |   31 |   11 |

|          virtual-vip-231.thdo.bbc.co.uk     -    0 | 1504 | 1504 |   11 |   22 |   84 |   20 |

|______________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

is it worth ringing VM or will i get fobbed off as everybody else seems to have been on the VM forums?
My speeds are fine its just the packet loss that is making BF3 unplayable.