01-07-2011, 23:38
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#1
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Inactive
Join Date: Aug 2004
Posts: 782
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RAM causes black screen
Hi all
I have a toshiba Equium a100 with 2gb of ram installed, working just fine. Did a crucial system scan and it advised I could fit another 2GB so i bought it
The new stick arrived from crucial today and I fitted it. When I turned the laptop back on I just got a blank black screen :0(
Any ideas??
Thanks
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02-07-2011, 00:08
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#2
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,594
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Re: RAM causes black screen
Have you tried the new RAM on its own? Does That work? The new stick could be faulty.
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AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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02-07-2011, 00:11
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#3
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Inactive
Join Date: Nov 2005
Services: 50mb Broadband Ambit VMNG300 modem,
Tivo, V+TVDrive Extra Large and NTL phone, Virgin mobile
Posts: 689
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Re: RAM causes black screen
You need to remove the new stick and see if boots ok, then try the old stick in the other slot to make sure that works, then try the new stick only in each slot to see if its working ok or faulty.
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02-07-2011, 03:39
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#4
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Inactive
Join Date: Aug 2004
Posts: 782
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Re: RAM causes black screen
Thanks
I've done that and on their own each stick works fine, it's just when you install both the black screen appears ??
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02-07-2011, 03:58
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#5
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common as muck
Join Date: Apr 2009
Location: Dirty Old Town
Posts: 3,547
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Re: RAM causes black screen
Do you get the black screen right away or after the post?
__________________
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02-07-2011, 08:32
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#6
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Inactive
Join Date: Aug 2004
Posts: 782
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Re: RAM causes black screen
Right away, it's just a black screen, post screen does not show
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02-07-2011, 09:59
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#7
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Inactive
Join Date: Dec 2006
Location: Lincoln UK
Age: 77
Services: 50Mb, TV & Phone
Posts: 3,673
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Re: RAM causes black screen
Which A100 is it. Is there a number on the unit such as A100-027?
Some of them had a RAM limit at 2Mb.
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02-07-2011, 12:43
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#8
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,594
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Re: RAM causes black screen
Quote:
Originally Posted by DaiNasty
Which A100 is it. Is there a number on the unit such as A100-027?
Some of them had a RAM limit at 2Mb.
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I think you mean 2Gb 
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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02-07-2011, 18:29
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#9
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: RAM causes black screen
Crucial do have a compatibility guarantee so it might be worth contacting them to see if they have any tips. As an aside, a BIOS reset/upgrade may be in order.
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02-07-2011, 18:49
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#10
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Inactive
Join Date: Aug 2004
Posts: 782
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Re: RAM causes black screen
Quote:
Originally Posted by DaiNasty
Which A100 is it. Is there a number on the unit such as A100-027?
Some of them had a RAM limit at 2Mb.
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Hi
It's an A100-027 when I ran the crucial system scanner it said I could have 4GB
Unfortunately the BIOS does not let me adjust much, just a few settings
Thanks for the replies, keep them coming ..
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02-07-2011, 18:49
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#11
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Inactive
Join Date: Dec 2006
Location: Lincoln UK
Age: 77
Services: 50Mb, TV & Phone
Posts: 3,673
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Re: RAM causes black screen
Quote:
Originally Posted by Stephen
I think you mean 2Gb |
Yep, I probably do.. I blame the heatwave.
However:
http://uk.computers.toshiba-europe.c...DUCT_ID=125290
Max expandability 2 Gb. but what does that really mean?
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02-07-2011, 20:30
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#12
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Inactive
Join Date: Aug 2004
Posts: 782
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Re: RAM causes black screen
Ive updated the BIOS, still no difference, looks like I not going to be able to go higher than 2GB 
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