Help needed please

23-06-2011, 14:12

I am 65 and somewhat able with a pc but one of my daughters just gave me a problem. She has a dell inspirion 1525 with vista and one of her boys somehow put a code on it and does not remember just exactly what he used. I told her that I would try to fix her problem. In searching for a recovery software I found many and at different prices. Does anyone know of a very good one that is free and simple to use. Any help will be apperciated.
My emails are
[removed - psting email addys is a good way to attract junk to your account, and in any case answers should be posted here, unless from spammers]
Thank you.

25-06-2011, 19:48

Doesn't anyone have a comment? A reply will be greatly appreciated.

Tinky · 25-06-2011, 20:03

What sort of code? Have you tried system restore?

Kymmy · 25-06-2011, 20:05

Where exactly does it ask for the code (I presume you mean a password).. as soon as you turn the PC on (boot code), when windows loads (login) or later (3rd party software) ??

Ramrod · 25-06-2011, 22:38

Most likely the windows login.......therefore reset the mobo?

edit........it's a laptop so that might be problematic

Waldo Pepper · 26-06-2011, 00:15

Quote:

Originally Posted by Ramrod

Most likely the windows login.......therefore reset the mobo?

edit........it's a laptop so that might be problematic

Not quite. My laptop has a cover you can remove and get access to the tiny battery (not the main one). Remove said cover. Unplug battery and leave for a minute then reconnect and replace cover.

damien c · 26-06-2011, 10:10

If it is a windows logon password doesn't that give you the option to use a password reset disk, but I think you may need a flash drive or a usb floppy drive for it.

Tinky · 26-06-2011, 10:48

Does this help? http://windows.microsoft.com/en-US/w...ndows-password

Lord Nikon · 26-06-2011, 14:47

If it's a bios password then you have a problem, Most laptops apart from samsung now use TPM - Trusted Platform Module - it stores the password in multiple places and can be a real headache to remove.

If it's the windows login password - use this
http://www.pogostick.net/~pnh/ntpasswd/

Instructions are on the site.

(Samsung laptops are a joke for security. Remove the memory cover and there are 2 solder pads marked 'RST' - short them with something metal and the bios password is gone.)

qasdfdsaq · 26-06-2011, 17:50

I remember Dell machines come with a jumper marked "PWD", remove jumper and password is deactivated. Not sure if their laptops worked in this way too...