Help needed please
 

I am 65 and somewhat able with a pc but one of my daughters just gave me a problem. She has a dell inspirion 1525 with vista and one of her boys somehow put a code on it and does not remember just exactly what he used. I told her that I would try to fix her problem. In searching for a recovery software I found many and at different prices. Does anyone know of a very good one that is free and simple to use. Any help will be apperciated.
My emails are
[removed - psting email addys is a good way to attract junk to your account, and in any case answers should be posted here, unless from spammers]
Thank you.

Re: Help needed please
 

Doesn't anyone have a comment? A reply will be greatly appreciated.

Re: Help needed please
 

What sort of code? Have you tried system restore?

Re: Help needed please
 

Where exactly does it ask for the code (I presume you mean a password).. as soon as you turn the PC on (boot code), when windows loads (login) or later (3rd party software) ??

Re: Help needed please
 

Most likely the windows login.......therefore reset the mobo?

edit........it's a laptop so that might be problematic :dunce:

Re: Help needed please
 

Not quite. My laptop has a cover you can remove and get access to the tiny battery (not the main one). Remove said cover. Unplug battery and leave for a minute then reconnect and replace cover.

Re: Help needed please
 

If it is a windows logon password doesn't that give you the option to use a password reset disk, but I think you may need a flash drive or a usb floppy drive for it.

Re: Help needed please
 

Does this help? http://windows.microsoft.com/en-US/w...ndows-password

Re: Help needed please
 

If it's a bios password then you have a problem, Most laptops apart from samsung now use TPM - Trusted Platform Module - it stores the password in multiple places and can be a real headache to remove.

If it's the windows login password - use this
http://www.pogostick.net/~pnh/ntpasswd/

Instructions are on the site.

(Samsung laptops are a joke for security. Remove the memory cover and there are 2 solder pads marked 'RST' - short them with something metal and the bios password is gone.)

Re: Help needed please
 

I remember Dell machines come with a jumper marked "PWD", remove jumper and password is deactivated. Not sure if their laptops worked in this way too...