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number or contact details for retentions
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Old 30-05-2011, 14:34   #1
wirrallad
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number or contact details for retentions

im out of contract i currently have xl tv ,xl phone and xl bb , additional v box and 2 x mobile contracts am i likely to get a deal off retentions if i call them??

does anyone have the contact details for them in uk had all kinds of bad experiences calling overseas call centres
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Old 30-05-2011, 14:37   #2
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Re: number or contact details for retentions

Quote:
Originally Posted by wirrallad View Post
im out of contract i currently have xl tv ,xl phone and xl bb , additional v box and 2 x mobile contracts am i likely to get a deal off retentions if i call them??

does anyone have the contact details for them in uk had all kinds of bad experiences calling overseas call centres
Ring 150 and select option for thinking of leaving VM.
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Old 30-05-2011, 14:43   #3
wirrallad
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Re: number or contact details for retentions

am i likely to get anywere with them? my home services am paying about £75 per mth and £30 per mth with 2 mobile contracts
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Old 30-05-2011, 18:32   #4
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Re: number or contact details for retentions

Quote:
Originally Posted by wirrallad View Post
am i likely to get anywere with them? my home services am paying about £75 per mth and £30 per mth with 2 mobile contracts
Your Virginmedia and Virgin Mobile bills are completely separate and have no bearing on each other.
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Old 31-05-2011, 09:54   #5
JethroUK
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Re: number or contact details for retentions

Quote:
Originally Posted by wirrallad View Post
am i likely to get anywere with them?
Only one way to find out - but you will need to call retentions dept (customer service wont give you the time of day)

Quote:
Originally Posted by wirrallad View Post
my home services am paying about £75 per mth and £30 per mth with 2 mobile contracts
They do special mobile rates if you are already taking other services

What you should do is have a look at the website and see if there are any good deals - get on to retentions and get them to put you on it - you'll definitely get it - you will be expected to start new contract
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