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Old 12-01-2011, 19:46   #1
AIDEN_23
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£7 hd charge
Does anyone know the deal with the £7 HD charge for Movies and Sports? As I was sure that it was free for VIP50 customers but have lost all proof of this! I ask as I have never had it at a discounted rate after Virgin informed me that it was free.
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Old 12-01-2011, 20:02   #2
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Re: £7 hd charge
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Originally Posted by AIDEN_23 View Post
Does anyone know the deal with the £7 HD charge for Movies and Sports? As I was sure that it was free for VIP50 customers but have lost all proof of this! I ask as I have never had it at a discounted rate after Virgin informed me that it was free.
yes it free on vip 50 the £7 shows on bill but it added to the discounts
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Old 12-01-2011, 20:18   #3
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Re: £7 hd charge
I remember getting a letter stating that I would be charged £7 but then it would be taken off again but I dont see it subtracted anywhere? And it isnt a part of the VIP50 package discount as this has not changed for me.I will stand corrected if this isnt the case though.
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Old 12-01-2011, 20:50   #4
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Re: £7 hd charge
It's only free on one box with VIP 50 though.
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Old 12-01-2011, 21:05   #5
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Re: £7 hd charge
I only have it on one box though.
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Old 12-01-2011, 21:12   #6
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Re: £7 hd charge
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Originally Posted by AIDEN_23 View Post
I only have it on one box though.
it £7 per box sky forced that so be another £7 if want it on second box but least one free on vip 50
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Old 12-01-2011, 21:18   #7
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Re: £7 hd charge
I know that it was from Sky but what I am saying is that every month on my bill it states that £7 for Sky Movies/Sports HD is charged. But I dont see it anywhere stating -£7 as it does for all my other discounts. And when on the phone to Virgin retentions they said that they were not aware of the -£7 charge for VIP customers!
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Old 12-01-2011, 23:04   #8
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Re: £7 hd charge
Make sure you tell them its VIP50, its definitely free on one box
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Old 13-01-2011, 07:34   #9
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Re: £7 hd charge
Quote:
Originally Posted by AIDEN_23 View Post
I know that it was from Sky but what I am saying is that every month on my bill it states that £7 for Sky Movies/Sports HD is charged. But I dont see it anywhere stating -£7 as it does for all my other discounts. And when on the phone to Virgin retentions they said that they were not aware of the -£7 charge for VIP customers!
it will be in your bundle discount.
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Old 13-01-2011, 08:29   #10
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Re: £7 hd charge
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Originally Posted by Dave42 View Post
yes it free on vip 50 the £7 shows on bill but it added to the discounts
Quote:
Originally Posted by AIDEN_23 View Post
I know that it was from Sky but what I am saying is that every month on my bill it states that £7 for Sky Movies/Sports HD is charged. But I dont see it anywhere stating -£7 as it does for all my other discounts. And when on the phone to Virgin retentions they said that they were not aware of the -£7 charge for VIP customers!
You were given the answer in post #2.
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Old 13-01-2011, 08:59   #11
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Re: £7 hd charge
VIP 50 vanilla should be £96.50 iirc, that's what i pay, no extra boxes and sky hd.
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Old 13-01-2011, 10:59   #12
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Re: £7 hd charge
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Originally Posted by RobboEdin View Post
You were given the answer in post #2.
Actually I wasn't given the answer as the discount part of the bill doesn't state -£7! But the correct answer was kindly provided by vanman in the post prior to your's.
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