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-   -   £7 hd charge (https://www.cableforum.uk/board/showthread.php?t=33673847)

AIDEN_23 12-01-2011 19:46
£7 hd charge
 
Does anyone know the deal with the £7 HD charge for Movies and Sports? As I was sure that it was free for VIP50 customers but have lost all proof of this! I ask as I have never had it at a discounted rate after Virgin informed me that it was free.

Dave42 12-01-2011 20:02
Re: £7 hd charge
 
Quote:
Originally Posted by AIDEN_23 (Post 35151429)
Does anyone know the deal with the £7 HD charge for Movies and Sports? As I was sure that it was free for VIP50 customers but have lost all proof of this! I ask as I have never had it at a discounted rate after Virgin informed me that it was free.
yes it free on vip 50 the £7 shows on bill but it added to the discounts

AIDEN_23 12-01-2011 20:18
Re: £7 hd charge
 
I remember getting a letter stating that I would be charged £7 but then it would be taken off again but I dont see it subtracted anywhere? And it isnt a part of the VIP50 package discount as this has not changed for me.I will stand corrected if this isnt the case though.

kgollop 12-01-2011 20:50
Re: £7 hd charge
 
It's only free on one box with VIP 50 though.

AIDEN_23 12-01-2011 21:05
Re: £7 hd charge
 
I only have it on one box though.

Dave42 12-01-2011 21:12
Re: £7 hd charge
 
Quote:
Originally Posted by AIDEN_23 (Post 35151487)
I only have it on one box though.
it £7 per box sky forced that so be another £7 if want it on second box but least one free on vip 50

AIDEN_23 12-01-2011 21:18
Re: £7 hd charge
 
I know that it was from Sky but what I am saying is that every month on my bill it states that £7 for Sky Movies/Sports HD is charged. But I dont see it anywhere stating -£7 as it does for all my other discounts. And when on the phone to Virgin retentions they said that they were not aware of the -£7 charge for VIP customers!

jb66 12-01-2011 23:04
Re: £7 hd charge
 
Make sure you tell them its VIP50, its definitely free on one box

vanman 13-01-2011 07:34
Re: £7 hd charge
 
Quote:
Originally Posted by AIDEN_23 (Post 35151499)
I know that it was from Sky but what I am saying is that every month on my bill it states that £7 for Sky Movies/Sports HD is charged. But I dont see it anywhere stating -£7 as it does for all my other discounts. And when on the phone to Virgin retentions they said that they were not aware of the -£7 charge for VIP customers!
it will be in your bundle discount.

RobboEdin 13-01-2011 08:29
Re: £7 hd charge
 
Quote:
Originally Posted by Dave42 (Post 35151436)
yes it free on vip 50 the £7 shows on bill but it added to the discounts
Quote:
Originally Posted by AIDEN_23 (Post 35151499)
I know that it was from Sky but what I am saying is that every month on my bill it states that £7 for Sky Movies/Sports HD is charged. But I dont see it anywhere stating -£7 as it does for all my other discounts. And when on the phone to Virgin retentions they said that they were not aware of the -£7 charge for VIP customers!
You were given the answer in post #2.

Rattus 13-01-2011 08:59
Re: £7 hd charge
 
VIP 50 vanilla should be £96.50 iirc, that's what i pay, no extra boxes and sky hd.

AIDEN_23 13-01-2011 10:59
Re: £7 hd charge
 
Quote:
Originally Posted by RobboEdin (Post 35151638)
You were given the answer in post #2.
Actually I wasn't given the answer as the discount part of the bill doesn't state -£7! But the correct answer was kindly provided by vanman in the post prior to your's.:):shocked:


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