Virgin to give new Superhub out.
30-12-2010, 22:37
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#271
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
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Posts: 14,721
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Re: Virgin to give new Superhub out.
It is right. Same for all VM equipment. Essentially you are paying for delivery of it and lifetime support for that equipment if there are ever any problems with it.
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31-12-2010, 05:14
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#272
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Permanently Banned
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by telfordcable
Hold on, if I pay £75 for superhub but the superhub still belong to Virgin Media (not mine) as it sound not right isn't it ?
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It is in the Terms and Conditions. 
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31-12-2010, 06:32
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#273
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Virgin to give new Superhub out.
It doesnt sound right as you've said it wrong, its £75 for activaton of the hub
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31-12-2010, 06:33
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#274
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Permanently Banned
Join Date: Jan 2009
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by jb66
It doesnt sound right as you've said it wrong, its £75 for activaton of the hub
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???
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31-12-2010, 06:35
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#275
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 66
Services: Every Weekend
Posts: 17,059
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by telfordcable
I was angry & shocking to see my latest ebilling of £75 charge fee for my superhub. They told me over the phone it free of charge. I am not happy about it.
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^^^^^You never listen to anyone but yourself do you.^^^^^
Quote:
Originally Posted by Masque
I did tell you that it should be chargeable at £75 in an earlier post here and here then you gave this rather telling answer here |
Quote:
Originally Posted by pip08456
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Quote:
Originally Posted by telfordcable
I am gutted now as I had to pay it now.  |
Quote:
Originally Posted by Stephen
Well when you started bragging about getting it free we all told you otherwise. Should have stuck with the equipment you already had.
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Made my day. 
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The UK is now the regime of Ayatollah Starmer the UK's dictator
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31-12-2010, 08:56
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#276
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Inactive
Join Date: Sep 2004
Services: XXL Broadband, Phone
Posts: 604
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by telfordcable
Hold on, if I pay £75 for superhub but the superhub still belong to Virgin Media (not mine) as it sound not right isn't it ?
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If it belongs to you, then when it breaks they wouldn't send you another one.
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31-12-2010, 15:36
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#277
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Virgin to give new Superhub out.
Not true. If you bought any electronic device and it broke it'd still be covered by warranty or fit-for-purpose laws.
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31-12-2010, 15:40
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#278
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 70
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,848
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by qasdfdsaq
Not true. If you bought any electronic device and it broke it'd still be covered by warranty or fit-for-purpose laws.
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Yes for 12mth warranty. With paying the £75(inc activation or whatever) TC now has lifetime warranty whilst he has VM service.
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31-12-2010, 15:41
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#279
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Permanently Banned
Join Date: Jan 2009
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by qasdfdsaq
Not true. If you bought any electronic device and it broke it'd still be covered by warranty or fit-for-purpose laws.
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I wish people would actually check before posting, first of all all modems and set top boxes remain at all times the property of Virginmedia so are covered for the complete term of your contract with regards faults.
Any other devices that are supplied such as wireless routers are only covered by the 2 year warranty period that you as a customer agree to in the Terms and Conditions of your Contract, after 2 years the router will be removed from the account listing and it is no longer supported by us and replacement is down to you.
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31-12-2010, 16:17
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#280
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cf.mega poster
Join Date: Apr 2007
Location: Telford
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Posts: 1,299
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Re: Virgin to give new Superhub out.
Are you saying after 2 years the superhub belong to mine ? Or is it still in property of Virgin media for lifetime ?
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31-12-2010, 16:18
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#281
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 66
Services: Every Weekend
Posts: 17,059
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by telfordcable
Are you saying after 2 years the superhub belong to mine ? Or is it still in property of Virgin media for lifetime ?
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Which part of this did you not understand
Quote:
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Any other devices that are supplied such as wireless routers are only covered by the 2 year warranty period that you as a customer agree to in the Terms and Conditions of your Contract, after 2 years the router will be removed from the account listing and it is no longer supported by us and replacement is down to you.
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The UK is now the regime of Ayatollah Starmer the UK's dictator
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31-12-2010, 16:19
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#282
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cf.mega poster
Join Date: Apr 2007
Location: Telford
Services: 5G Three 599/21
Posts: 1,299
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Re: Virgin to give new Superhub out.
I know that, but superhub is a wireless router anyway ?
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31-12-2010, 16:36
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#283
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Inactive
Join Date: Nov 2006
Location: Manchester
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Posts: 17,929
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Re: Virgin to give new Superhub out.
No it's not as it also includes a modem. Netgear usually call it a Cable Gateway
---------- Post added at 17:36 ---------- Previous post was at 17:34 ----------
But to state it simply again, All the Hubs will remain Virgin's property, just as all the STBs are. End of discussion
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31-12-2010, 17:17
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#284
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Inactive
Join Date: Aug 2004
Location: Northants
Age: 82
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Re: Virgin to give new Superhub out.
 This is the best show on this Christmas.
Sorry TC but couldn't resist.
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31-12-2010, 17:18
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#285
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 70
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,848
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by Mick Fisher
This is the best show on this Christmas.
Sorry TC but couldn't resist. |
He must be used to it by now! 
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