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Old 11-11-2010, 14:34   #1
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BBC video clips

I've not been able to view these for some time in FF 3 and 4.
Now I can't view them in IE 8.

What's going on?Why is my PC having this problem?Has anyone else got this issue?
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Old 11-11-2010, 14:44   #2
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Re: BBC video clips

Can't view them how? You get an error when trying to play, or just a blank where it should be, or ..?
Do we get a screenshot to illustrate?
What extensions in FF?
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Old 11-11-2010, 15:02   #3
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Re: BBC video clips

It's intermittent in IE but happens all the time in FF.I do have the latest version of Shockwave Flash.

It's only happened in the last 2 months.
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Old 11-11-2010, 15:36   #4
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Re: BBC video clips

bit about it here http://www.cableforum.co.uk/board/12/33671736-looks-like-they-packetshaping-bbc-iplayer.html
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Old 11-11-2010, 16:45   #5
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Re: BBC video clips

iPlayer is working OK as is 5 on Demand and 4 on demand working in IE.FF is not supported by 4 or 5.

It's the imbedded web videos that aren't working in FF and only those from the BBC website.all other web based imbedded videos including YouTube are working fine.
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Old 11-11-2010, 17:48   #6
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Re: BBC video clips

How about other media from BBC, eg can you stream radio?
Can you try Chrome?
Have you tried clearing cache/cookies?
Maybe create another user account on your PC so that you have a fresh Firefox profile?
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Old 11-11-2010, 18:11   #7
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Re: BBC video clips

Quote:
Originally Posted by Aragorn View Post
How about other media from BBC, eg can you stream radio?
Can you try Chrome?
Have you tried clearing cache/cookies?
Maybe create another user account on your PC so that you have a fresh Firefox profile?
Radio, I can only stream through IE but that was always the case anyway..BBC never did support FF for iPlayer.

I'm just having trouble with imbedded video news clips that did work fine at one point.

I'm not interested in investing in yet another browser especially as it's ONLY the BBC I'm having trouble with.I just thought it was an odd situation.
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Old 11-11-2010, 19:03   #8
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Re: BBC video clips

I get the same thing on the computers as work, but YouTube video works fine. I put it down to the works proxy as it blocks some things.
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Old 12-11-2010, 10:34   #9
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Re: BBC video clips

Not much help probably but all video content on BBC website works for me in the latest FF browser.

Maybe you might want to fly an e-mail off to the BBC to see if they can shed any light on what causes that particular message to display. That might help you diagnose the problem.

John
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Old 12-11-2010, 13:23   #10
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Re: BBC video clips

Quote:
Originally Posted by Maggy J View Post
It's intermittent in IE but happens all the time in FF.I do have the latest version of Shockwave Flash.

It's only happened in the last 2 months.
Have you downloaded the latest Flash since you switched to IE. I think you need a version of flash for each browser you use.

Also is java enabled.

And I think you may need active X enabled.

I can watch video's from everywhere except movie trailers from http://uk.imdb.com/ . I have tried everything I can think of to no avail.
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