Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | A few thruths about Virgin media engineers (Kelly Communication ones!)

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media News Discussion
Register FAQ Community Calendar

A few thruths about Virgin media engineers (Kelly Communication ones!)
Reply
 
Thread Tools
Old 13-06-2010, 08:22   #76
Fingy
Inactive
 
Join Date: Jun 2003
Location: Belfast
Age: 49
Posts: 1,344
Fingy has a bronzed appealFingy has a bronzed appeal
Fingy has a bronzed appealFingy has a bronzed appealFingy has a bronzed appealFingy has a bronzed appealFingy has a bronzed appealFingy has a bronzed appealFingy has a bronzed appealFingy has a bronzed appealFingy has a bronzed appealFingy has a bronzed appealFingy has a bronzed appealFingy has a bronzed appeal
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

If you had a box swap due to a fault it would have been an in house tech, contractors do installs?
Fingy is offline   Reply With Quote
Advertisement
Old 15-06-2010, 18:19   #77
JayJay
Inactive
 
Join Date: Aug 2008
Services: TiVo, V+, XXL BB, XL TV, XL Telco 3x Cisco HD
Posts: 285
JayJay is a splendid one to beholdJayJay is a splendid one to beholdJayJay is a splendid one to beholdJayJay is a splendid one to beholdJayJay is a splendid one to beholdJayJay is a splendid one to beholdJayJay is a splendid one to beholdJayJay is a splendid one to beholdJayJay is a splendid one to behold
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Fingy,

Contractors do the lot.

Ive done plenty of service and installs. Mainly installs though.
JayJay is offline   Reply With Quote
Old 15-06-2010, 19:56   #78
sollp
cf.mega poster
 
Join Date: Mar 2005
Location: here
Age: 56
Services: Virginmobile,Sky TV, ZEN 76Mb,ZEN Phone line.
Posts: 1,288
sollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful onesollp is the helpful one
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Quote:
Originally Posted by JayJay View Post
Fingy,

Contractors do the lot.

Ive done plenty of service and installs. Mainly installs though.
Primarilly the Contractors will install, In house Service will do the faults, on occaisions installers will be asked to do faults due to a high peak in faults also recently in house Service have been required to install to cut the cost of contractors.
sollp is offline   Reply With Quote
Old 17-06-2010, 05:36   #79
mikegreen
Inactive
 
Join Date: Jul 2009
Location: Wandsworth
Services: M TV & 'PHONE, XL BB
Posts: 166
mikegreen will become famous soon enoughmikegreen will become famous soon enoughmikegreen will become famous soon enough
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Quote:
Originally Posted by LondonRoad View Post
I've followed this thread for a while now and I find it really upsetting....... that nobody had requested a mod to change the spelling of thruths.

If there's a passing mod can you change it to the correct spelling of troofs...or maybe check your dikshunary.
Thruth? You can't handle the thruth!
mikegreen is offline   Reply With Quote
Old 25-06-2010, 16:04   #80
Brockster
Inactive
 
Join Date: Jun 2010
Posts: 6
Brockster is an unknown quantity at this point
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Another Access Field Technician job I applied for, this time in Reading and AGAIN I've received a voicemail saying thanks, but no thanks...You're outside the catchment area?

Just what IS the catchment area? Reading is something like 10 miles away!
Brockster is offline   Reply With Quote
Old 01-07-2010, 21:37   #81
weesteev
Cable Guru
 
Join Date: Jun 2004
Location: Scotland
Age: 42
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,050
weesteev has reached the bronze age
weesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze age
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Is there not something like a 6 month limit on applying for jobs if you have had an interview and been rejected? There may also have been a lot of applicants?
weesteev is offline   Reply With Quote
Old 01-07-2010, 22:07   #82
Brockster
Inactive
 
Join Date: Jun 2010
Posts: 6
Brockster is an unknown quantity at this point
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Quote:
Originally Posted by weesteev View Post
Is there not something like a 6 month limit on applying for jobs if you have had an interview and been rejected? There may also have been a lot of applicants?
That's just it, I've not even had an interview, both times have just been "You're outside of the catchment area" they then went on to say try again when another position comes up in YOUR area?

Reading is like 10 miles away from me, not much of a commute, so why outside the area? I beleive Guilford, which is in my catchment area? is again 10 miles away!
Brockster is offline   Reply With Quote
Old 11-07-2010, 18:51   #83
slasher
Inactive
 
Join Date: Jul 2010
Posts: 1
slasher is an unknown quantity at this point
Cool Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

brighton is a good area to work as they put you too one area and traffic is ok im normaly home after 8 9 jobs about 3 to 5 pm and there done good some people just cant hack the pace and arent used to working like men this isnt macdonalds man up only issue is that pay could be better was second best tech in the country few weeks back most people i find are lazy and complain these techs give the company a bad name and some customers are nightmares thats life sales team could do a better job and not lie might help the techs when they get to the front door !
slasher is offline   Reply With Quote
Old 12-08-2010, 23:28   #84
agoodtech
Inactive
 
Join Date: Aug 2010
Posts: 22
agoodtech is an unknown quantity at this point
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Funny reading sum of your comments about Kellys

I used to work for these pikeytheivinghoes,,,,,,pfff .......

Usually got my route done by 5-9pm, then its... oh can you just go and do me a telco job from your TM, which is actually a "get it live +3 extensions", cheers! - They tuck you right up!!

bom code change request forms where filed in the bin i'm sure....

If your'e ill and haven't phoned in by 6.30am its £50 awol charge.............

If u got a ticket/camera fine and don't know/didn't sort it out yourself, your £60 fine would become £95 out of your wages after their £35 "admin fee"...

man I had some sht days too... 4 nbi's, 2 sro's I get done, no more work they got after I drive all round tooting n sht, avoiding all the traffic wardens,,,, i get £12, woooo! then composite co.., I get like £5..!! fk me!! I could have stayed indoors and played poker online and made 5x that at least! and not sweating my blx off in traffic.

I fked them off a while back, was jokes..(too much to rant on about, I swear I could write a book).


I now work for Comex for a few months now, being paid a decent amount.

Good route, near or in my postcode usually.

If you take on "extras" you apparantly get paid more, I'm yet to see this on my wage slip.

Tools all paid for, u lose em u pay, if they legitimately break they replace,,,,bosch 24v cordless drill supplied, no 110v transformers to lug about anymore..

Is a lot better organised than Kellys and you are treated alot better. There is even free coffee in my yard!

If you are struggling on a job and its getting late, still a job left aswell, your'e TM can usually shift the last one to someone else. Big difference to Kellys when your expected to work till 9-11pm after being in the yard for 7am...

I'm now generally home between 5-7pm, so it's not too bad, had a few late ones(one day - a 4box triple!! + a 5box triple!!! + 4 other jobs!!). Its usually 3-4 triples n a few singles though.

..........

Kellys - NO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!

Comex - YES (seems ok so far).

VM Direct - YES (If you can jump trough all the hoops(telco interview etc)).
agoodtech is offline   Reply With Quote
Old 13-08-2010, 02:06   #85
frogstamper
Inactive
 
Join Date: Feb 2008
Location: Brighton
Age: 61
Services: VIP
Posts: 3,705
frogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronze
frogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronzefrogstamper is cast in bronze
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Quote:
Originally Posted by slasher View Post
brighton is a good area to work as they put you too one area and traffic is ok im normaly home after 8 9 jobs about 3 to 5 pm and there done good some people just cant hack the pace and arent used to working like men this isnt macdonalds man up only issue is that pay could be better was second best tech in the country few weeks back most people i find are lazy and complain these techs give the company a bad name and some customers are nightmares thats life sales team could do a better job and not lie might help the techs when they get to the front door !
I hope that I get you next time I have to have an engineer out slasher at the moment the bad have out-weighed the good unfortunately.
frogstamper is offline   Reply With Quote
Old 17-08-2010, 16:38   #86
D11V
Inactive
 
Join Date: Aug 2010
Location: Glasgow, Scotland
Posts: 4
D11V is an unknown quantity at this point
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

So "who" actually carrys out installations for Virgin ??
Is it usually contractors ie Kelly or is it Virgin Media engineers ?
Who digs the roads, drills the buildings n gets the feed from the kerb into your house ?
I have heard all that work is done by contractors n Virgin Media engineers only attend to break/fix and upgrades etc.
All other 1st time installations are done by contractors on pay per job not salary paid Virgin employees.

Can anyone clear this up ??

Finally how can you tell who the contractor and the VM workers are.......by uniform van ??
D11V is offline   Reply With Quote
Old 19-08-2010, 22:53   #87
Jonnymeg
Inactive
 
Join Date: Feb 2007
Location: Here There And Everywhere.
Posts: 520
Jonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of QuadsJonnymeg has a fine set of Quads
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Quote:
Originally Posted by D11V View Post
So "who" actually carrys out installations for Virgin ??
Is it usually contractors ie Kelly or is it Virgin Media engineers ?
Who digs the roads, drills the buildings n gets the feed from the kerb into your house ?
I have heard all that work is done by contractors n Virgin Media engineers only attend to break/fix and upgrades etc.
All other 1st time installations are done by contractors on pay per job not salary paid Virgin employees.

Can anyone clear this up ??

Finally how can you tell who the contractor and the VM workers are.......by uniform van ??
Thats pretty much it.

As for telling the apart, well it makes no difference. There are good and bad on both sides.
Jonnymeg is offline   Reply With Quote
Old 19-08-2010, 23:23   #88
D11V
Inactive
 
Join Date: Aug 2010
Location: Glasgow, Scotland
Posts: 4
D11V is an unknown quantity at this point
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Cheers Jonnymeg,
So VM techs (engineers) rarely/never digroads, drill external walls etc ?

Do VM employed techs only drive VM signage vans, or contractors drive them aswell?
So is it only engineers directly employed by VM that wear the uniform etc?

Why do some VM techs drive big transit type vans and others drve smaller vans ?
D11V is offline   Reply With Quote
Old 19-08-2010, 23:36   #89
agoodtech
Inactive
 
Join Date: Aug 2010
Posts: 22
agoodtech is an unknown quantity at this point
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

In my area, S.E. London,,official virgin vans have 2 amber lights on top, sub contracors only one, Kellys vans are signed, Comex = no signs, plain white connect / trannies.

Big vans usually = 2man team(new install jobs/bury cable etc). Smaller ones are one man crews(previously installed jobs).
agoodtech is offline   Reply With Quote
Old 02-09-2010, 09:59   #90
ess1
Inactive
 
Join Date: Sep 2010
Location: Newport, Shropshire
Services: sky, VMBB XXL
Posts: 35
ess1 is an unknown quantity at this point
Re: A few thruths about Virgin media engineers (Kelly Communication ones!)

Interesting posts.

Am thinking of signing up for BB XXL. Have necessary "box" outside house connected to cabinet (had VMTV for 12 months). Experience of first engineers pretty awful. They made a mess of cable trench from cover and would not carry out installation site where I wished. Cancelled whole thing.

Decided to start again a couple of weeks later. Second visit of different engineers completely different. Most helpful - they filled in trench and sited cable where I wished. They knew about previous "pair".

If I decide to install BB will contractor or VM carry out installation?
ess1 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 22:05.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum