22-06-2010, 21:59
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#1
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Inactive
Join Date: Oct 2008
Posts: 20
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My Computer
The My Computer icon has stopped opening the window to that allows access to connected drives. In particular, the USB card reader or memory stick drives.
As i do a lot of photography this is at best annoying.
Anyone know what,s causing this failure?
I am using xp sp2 on a dell dimension 8400 3gig pentium4.
The system information says usb is ok.
Thanks in advance. john
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22-06-2010, 22:04
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#2
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cf.mega poster
Join Date: Apr 2010
Location: Luton
Services: Sky
Posts: 1,689
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Re: My Computer
try reboot
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22-06-2010, 22:08
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#3
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Guest
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Re: My Computer
are there any other symptoms? can you open it up from the start menu? or access it through any explorer window?
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22-06-2010, 22:35
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#4
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Inactive
Join Date: Oct 2008
Posts: 20
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Re: My Computer
Once i plug a USB key into any slot, even the start menu freezes
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22-06-2010, 22:49
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#5
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cf.mega poster
Join Date: Apr 2010
Location: Luton
Services: Sky
Posts: 1,689
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Re: My Computer
is just the USB key do the usb mouse or keyboard work
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22-06-2010, 23:02
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#6
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Guest
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Re: My Computer
sounds like either the usb drive is fubared or your usb controller. Are you using front port? rear ports or a hub at all?
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23-06-2010, 07:20
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#7
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Inactive
Join Date: Jun 2003
Location: Essex innit
Age: 51
Services: Sky HD + 16Mb ADSL
BT Telephone
Posts: 15,735
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Re: My Computer
If the start menu is freezing when USB devices are installed you may have a corrupted association, is it only the USB drive causing the freeze when you plug it in? If so did it come with any software you installed for it or is it just windows accessing it?
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23-06-2010, 08:30
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#8
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: My Computer
Yep, I agree that you either have a corrupt/non-working removable device (or possibly the drivers are corrupt)
Is there another PC you can try the USB card in? Also try updating your motherboard drivers as well as a reset of your bios.
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23-06-2010, 08:39
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#9
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Guest
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Re: My Computer
reason I asked about a hub is ive seen this thing caused by a dodgy usb cable also ie and extension or hub in this case the op may be using something ( doesnt sound like it though)
imo its most likely the device though
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23-06-2010, 08:44
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#10
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: My Computer
Could be a hub fault (more likely caused by insufficient current if it is a hub fault) no mention though off the OP..
If it's a memory device then likely to be corrupt, use controller tries to read and ends up going in a loop
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23-06-2010, 09:41
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#11
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Inactive
Join Date: Mar 2010
Location: newquay cornwall
Services: 2 X Sky+HD 1x
LG blu ray home cinema, PS3, XBox360,W
Posts: 329
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Re: My Computer
or could be that its a dell lol ..... no really i hope you get it sorted m8
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23-06-2010, 10:12
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#12
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 56
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,243
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Re: My Computer
Quote:
Originally Posted by zing
reason I asked about a hub is ive seen this thing caused by a dodgy usb cable also ie and extension or hub in this case the op may be using something ( doesnt sound like it though)
imo its most likely the device though
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I don't know if it is relevant, but I have 2 WD 250GB passport HDDs.
I plugged them in to my laptop, with a different lead and they failed to work.
It turned out it was to do with the USB cable length, I used the cable that can with them and they worked.
__________________
I'm a Trustee & Secretary for a local charity
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th.
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23-06-2010, 11:30
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#13
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Inactive
Join Date: Jan 2007
Location: Scotlands biggest region
Services: TV,Phone & BB
Posts: 2,086
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Re: My Computer
Quote:
Originally Posted by Hom3r
I don't know if it is relevant, but I have 2 WD 250GB passport HDDs.
I plugged them in to my laptop, with a different lead and they failed to work.
It turned out it was to do with the USB cable length, I used the cable that can with them and they worked.
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Length is certainly a strange one.
I have an Iomega external drive/eclosure that only works when i use a USB lead with one of those ferrite bumps on the end of it.
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01-07-2010, 23:21
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#14
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Inactive
Join Date: Oct 2008
Posts: 20
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Re: My Computer
*UPDATE* The memory stick works if i plug it in before i switch on the pc. But freezes the taskbar and start menu if i plug it in once the pc is on. Also same problem with card reader or any usb device.
USB Keyboard and mouse are working fine.
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02-07-2010, 09:49
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#15
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 56
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,243
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Re: My Computer
I noticed that you are running XP sp2, try updating to sp3
__________________
I'm a Trustee & Secretary for a local charity
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th.
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