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Old 22-06-2010, 21:59   #1
John f11
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My Computer

The My Computer icon has stopped opening the window to that allows access to connected drives. In particular, the USB card reader or memory stick drives.
As i do a lot of photography this is at best annoying.
Anyone know what,s causing this failure?
I am using xp sp2 on a dell dimension 8400 3gig pentium4.
The system information says usb is ok.
Thanks in advance. john
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Old 22-06-2010, 22:04   #2
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Re: My Computer

try reboot
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Old 22-06-2010, 22:08   #3
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Re: My Computer

are there any other symptoms? can you open it up from the start menu? or access it through any explorer window?
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Old 22-06-2010, 22:35   #4
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Re: My Computer

Once i plug a USB key into any slot, even the start menu freezes
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Old 22-06-2010, 22:49   #5
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Re: My Computer

is just the USB key do the usb mouse or keyboard work
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Old 22-06-2010, 23:02   #6
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Re: My Computer

sounds like either the usb drive is fubared or your usb controller. Are you using front port? rear ports or a hub at all?
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Old 23-06-2010, 07:20   #7
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Re: My Computer

If the start menu is freezing when USB devices are installed you may have a corrupted association, is it only the USB drive causing the freeze when you plug it in? If so did it come with any software you installed for it or is it just windows accessing it?
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Old 23-06-2010, 08:30   #8
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Re: My Computer

Yep, I agree that you either have a corrupt/non-working removable device (or possibly the drivers are corrupt)

Is there another PC you can try the USB card in? Also try updating your motherboard drivers as well as a reset of your bios.
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Old 23-06-2010, 08:39   #9
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Re: My Computer

reason I asked about a hub is ive seen this thing caused by a dodgy usb cable also ie and extension or hub in this case the op may be using something ( doesnt sound like it though)

imo its most likely the device though
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Old 23-06-2010, 08:44   #10
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Re: My Computer

Could be a hub fault (more likely caused by insufficient current if it is a hub fault) no mention though off the OP..

If it's a memory device then likely to be corrupt, use controller tries to read and ends up going in a loop
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Old 23-06-2010, 09:41   #11
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Re: My Computer

or could be that its a dell lol ..... no really i hope you get it sorted m8
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Old 23-06-2010, 10:12   #12
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Re: My Computer

Quote:
Originally Posted by zing View Post
reason I asked about a hub is ive seen this thing caused by a dodgy usb cable also ie and extension or hub in this case the op may be using something ( doesnt sound like it though)

imo its most likely the device though

I don't know if it is relevant, but I have 2 WD 250GB passport HDDs.

I plugged them in to my laptop, with a different lead and they failed to work.

It turned out it was to do with the USB cable length, I used the cable that can with them and they worked.
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Old 23-06-2010, 11:30   #13
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Re: My Computer

Quote:
Originally Posted by Hom3r View Post
I don't know if it is relevant, but I have 2 WD 250GB passport HDDs.

I plugged them in to my laptop, with a different lead and they failed to work.

It turned out it was to do with the USB cable length, I used the cable that can with them and they worked.
Length is certainly a strange one.
I have an Iomega external drive/eclosure that only works when i use a USB lead with one of those ferrite bumps on the end of it.
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Old 01-07-2010, 23:21   #14
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Re: My Computer

*UPDATE* The memory stick works if i plug it in before i switch on the pc. But freezes the taskbar and start menu if i plug it in once the pc is on. Also same problem with card reader or any usb device.
USB Keyboard and mouse are working fine.
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Old 02-07-2010, 09:49   #15
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Re: My Computer

I noticed that you are running XP sp2, try updating to sp3
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