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please help with TV and Box
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Old 13-03-2010, 14:59   #1
r94yan
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please help with TV and Box

ok, just got V+ installed today, but whenever i change the channel the tv size changes to 4:3 instead of preferred wide-screen, its all set up in the settings menu. anyway to permanently change, annoying to keep changing with other remote
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Old 13-03-2010, 15:02   #2
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Re: please help with TV and Box

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Originally Posted by r94yan View Post
ok, just got V+ installed today, but whenever i change the channel the tv size changes to 4:3 instead of preferred wide-screen, its all set up in the settings menu. anyway to permanently change, annoying to keep changing with other remote
Sounds like your tv is auto-switching? Check your TV settings and set to WIDE.

The V+ if connected by HDMI should also be set to 720 or 1080i WIDE (if you want SD channels to be stretched)
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Old 13-03-2010, 15:06   #3
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Re: please help with TV and Box

done this, i am on sd tv
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Old 13-03-2010, 15:09   #4
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Re: please help with TV and Box

What TV have you got and what model? It will be related to your tv setting.

Duke
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Old 13-03-2010, 15:37   #5
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Re: please help with TV and Box

its a toshiba, dont know the model number cannot even get behind tv. at least 7 years old
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Old 13-03-2010, 15:50   #6
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Re: please help with TV and Box

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Originally Posted by r94yan View Post
its a toshiba, dont know the model number cannot even get behind tv. at least 7 years old
Does the tv have any other aspect settings you can change?
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Old 13-03-2010, 16:34   #7
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Re: please help with TV and Box

Can you post a picture or detail your menu settings tab under picture or advanced so we can see what your settings are? It sounds to me that it is going to be a simple setting change to correct this.

Duke
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Old 13-03-2010, 18:02   #8
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Re: please help with TV and Box

it can be put into wide, cinema, 4:3, 16:3, subtitle.
Screen settings from virgin
Widescreen
RGB
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Old 13-03-2010, 18:06   #9
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Re: please help with TV and Box

V+ Box should be Widescreen & RGB and then on your TV set it is switching between Widescreen and 4:3 depending on whether the program you change to is in widescreen. On your TV remote, there should be a button saying either WIDE, 16:9 or 4:3/16:9. When your TV changes to 4:3 automatically, you need to press that button until it is on Wide, or use the picture menu that you have stated the options available for above.

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Old 13-03-2010, 18:10   #10
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Re: please help with TV and Box

i do that now but it is annoying that i have to keep using the tv remote, with sky this never happened
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Old 13-03-2010, 18:12   #11
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Re: please help with TV and Box

Well is there and option to 'Store' the setting on the Picture menu so that it always stays in Widescreen?
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Old 13-03-2010, 18:12   #12
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Re: please help with TV and Box

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Originally Posted by r94yan View Post
i do that now but it is annoying that i have to keep using the tv remote, with sky this never happened
Try switching "V+ auto detects scart" to off in the V+ settings
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Old 13-03-2010, 18:13   #13
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Re: please help with TV and Box

tried that
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Old 13-03-2010, 18:20   #14
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Re: please help with TV and Box

Change to composite on the V+
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Old 13-03-2010, 18:25   #15
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Re: please help with TV and Box

lol, tried that, just phoned customer service, they said its a signal fault i think that is wronf, but they are increasing my signal, they said wait 24 hours
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