please help with TV and Box
 

ok, just got V+ installed today, but whenever i change the channel the tv size changes to 4:3 instead of preferred wide-screen, its all set up in the settings menu. anyway to permanently change, annoying to keep changing with other remote

Re: please help with TV and Box
 

Sounds like your tv is auto-switching? Check your TV settings and set to WIDE.

The V+ if connected by HDMI should also be set to 720 or 1080i WIDE (if you want SD channels to be stretched)

Re: please help with TV and Box
 

done this, i am on sd tv

Re: please help with TV and Box
 

What TV have you got and what model? It will be related to your tv setting.

Duke

Re: please help with TV and Box
 

its a toshiba, dont know the model number cannot even get behind tv. at least 7 years old

Re: please help with TV and Box
 

Does the tv have any other aspect settings you can change?

Re: please help with TV and Box
 

Can you post a picture or detail your menu settings tab under picture or advanced so we can see what your settings are? It sounds to me that it is going to be a simple setting change to correct this.

Duke

Re: please help with TV and Box
 

it can be put into wide, cinema, 4:3, 16:3, subtitle.
Screen settings from virgin
Widescreen
RGB

Re: please help with TV and Box
 

V+ Box should be Widescreen & RGB and then on your TV set it is switching between Widescreen and 4:3 depending on whether the program you change to is in widescreen. On your TV remote, there should be a button saying either WIDE, 16:9 or 4:3/16:9. When your TV changes to 4:3 automatically, you need to press that button until it is on Wide, or use the picture menu that you have stated the options available for above.

Ben :)

Re: please help with TV and Box
 

i do that now but it is annoying that i have to keep using the tv remote, with sky this never happened

Re: please help with TV and Box
 

Well is there and option to 'Store' the setting on the Picture menu so that it always stays in Widescreen?

Re: please help with TV and Box
 

Try switching "V+ auto detects scart" to off in the V+ settings

Re: please help with TV and Box
 

tried that

Re: please help with TV and Box
 

Change to composite on the V+

Re: please help with TV and Box
 

lol, tried that, just phoned customer service, they said its a signal fault i think that is wronf, but they are increasing my signal, they said wait 24 hours