BBC red button freezes V+ box
02-01-2010, 17:08
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#1
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cf.member
Join Date: Oct 2008
Posts: 48
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BBC red button freezes V+ box
Ever since getting my V+ box, launching BBC interactive from the red button has been slow, very slow - anything up to 1 minute from the first press to getting through to the menu.
Recently it also freezes during the launch and needs a reboot. Annoyingly it's usually when a sports event is continuing on interactive and I'm eager to watch it, so doubly frustrating.
I rang Virgin about this a year ago and they blamed the BBC (for some reason I can't remember, but it sounded a bit lame).
Is this "normal" behaviour from V+ ?
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03-01-2010, 07:10
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#2
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Inactive
Join Date: Aug 2004
Location: Northants
Age: 81
Services: Sky Unlimited FibrePro
Sky Talk
Sky+HD
Posts: 5,122
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Re: BBC red button freezes V+ box
It was always normal behaviour for me with cable tv. 
Mind you that was with a V box.
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03-01-2010, 12:05
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#3
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: BBC red button freezes V+ box
Quote:
Originally Posted by stann0
Ever since getting my V+ box, launching BBC interactive from the red button has been slow, very slow - anything up to 1 minute from the first press to getting through to the menu.
Recently it also freezes during the launch and needs a reboot. Annoyingly it's usually when a sports event is continuing on interactive and I'm eager to watch it, so doubly frustrating.
I rang Virgin about this a year ago and they blamed the BBC (for some reason I can't remember, but it sounded a bit lame).
Is this "normal" behaviour from V+ ?
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If you're not getting anywhere with Support on 151, then try our newsgroups.
Click Me!
The one you want is virginmedia.support.tv
HTH
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06-01-2010, 16:08
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#4
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 with 360 software, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+
Posts: 15,062
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Re: BBC red button freezes V+ box
Quote:
Originally Posted by stann0
Ever since getting my V+ box, launching BBC interactive from the red button has been slow, very slow - anything up to 1 minute from the first press to getting through to the menu.
Recently it also freezes during the launch and needs a reboot. Annoyingly it's usually when a sports event is continuing on interactive and I'm eager to watch it, so doubly frustrating.
I rang Virgin about this a year ago and they blamed the BBC (for some reason I can't remember, but it sounded a bit lame).
Is this "normal" behaviour from V+ ?
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No, it's not 'normal' behaviour from a V+ box, although some on these forums do report problems. Speaking for myself, I have not come across these problems, so I think you should get an engineer out.
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07-01-2010, 14:28
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#5
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Inactive
Join Date: May 2005
Posts: 65
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Re: BBC red button freezes V+ box
On a related note, is the red button supposed to work on the BBC HD channel?
It seems to either hang or reboot when I try it on mine?
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07-01-2010, 19:24
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#6
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cf.mega poster
Join Date: Jun 2003
Posts: 9,015
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Re: BBC red button freezes V+ box
Yes, it does the same as the other BBC channels.
Whereabouts are you and which make V+ do you have?
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07-01-2010, 22:17
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#7
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Inactive
Join Date: May 2005
Posts: 65
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Re: BBC red button freezes V+ box
Quote:
Originally Posted by spiderplant
Yes, it does the same as the other BBC channels.
Whereabouts are you and which make V+ do you have?
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Leicester and it's a SA box
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