Setting up Outlook Mail

Raynet · 06-11-2009, 09:41

Hi I have been trying to setup Outlook email on my fathers PC he was NTL but now Virgin. At the password screen it keeps asking for username and password. This was all working but has stopped, (he has paid the bill). The helpdesk in India told my farther that only Express is supported and would not say any more about Outlook other than they have reset the password. This was entered but still the same result "errorâ€ is shown.
Any body got any ideas thanks.

Kymmy · 06-11-2009, 10:47

Hi and welcome to the forum.

Outlook works perfectly well and should just need the following details

Username, Password, POP server and SMTP server.. confirm that all of them are correct as different VM email addresses use different formats depending if it's ntlworld, blueyonder or virginmedia..

Raynet · 06-11-2009, 11:11

Thanks for the wecolme and thanks for the info, I will give it a try.

Peter_ · 06-11-2009, 11:46

Click this link and use the relevant information in your Outlook account.

http://www.virginmedia.com/help/emai...ed/oe6-ntl.php

Raynet · 06-11-2009, 12:18

Hi Moldova,

Thanks for replying to me, and thanks for the link. Its on my Farthers PC so I will print it out and have a look at this later.

Thanks Again.

Peter_ · 06-11-2009, 12:19

Quote:

Originally Posted by Raynet

Hi Moldova,

Thanks for replying to me, and thanks for the link. Its on my Farthers PC so I will print it out and have a look at this later.

Thanks Again.

Remember to use the details that Kymmy posted above and everything will be fine.