Broadband (Offnet) problem.

dilli-theclaw · 20-08-2009, 10:24

So I'm confused now.

Which package am I on?

I called and they basically told me they don't knwo what's happening. And can't do my caller display or voicemail (but that's another issue).

Also I'm supposed to be on talk unlimited but it makes no mention of that either.

If I click on 'manage' in the first screen I get the list in the second screen. They can't both be right.

webcrawler2050 · 20-08-2009, 11:09

Quote:

Originally Posted by Thomas T

So I'm confused now.

Which package am I on?

I called and they basically told me they don't knwo what's happening. And can't do my caller display or voicemail (but that's another issue).

Also I'm supposed to be on talk unlimited but it makes no mention of that either.

If I click on 'manage' in the first screen I get the list in the second screen. They can't both be right.

Well on your first screen dump, broadband says "M" and the second screen says XL..

Also, the second screen says Evening and weekends and not anytime?

dilli-theclaw · 20-08-2009, 11:10

I know, that's why I'm confused

webcrawler2050 · 20-08-2009, 11:11

Quote:

Originally Posted by Thomas T

I know, that's why I'm confused

I would ring CS - as I'm just as lost as you are

dilli-theclaw · 20-08-2009, 11:13

Quote:

Originally Posted by webcrawler2050

I would ring CS - as I'm just as lost as you are

MMMmmm

From my first post.

'I called and they basically told me they don't knwo what's happening. And can't do my caller display or voicemail (but that's another issue).'

webcrawler2050 · 20-08-2009, 11:15

Quote:

Originally Posted by Thomas T

MMMmmm

From my first post.

'I called and they basically told me they don't knwo what's happening. And can't do my caller display or voicemail (but that's another issue).'

Hmm - what abotu ringing Tech Support?

dilli-theclaw · 20-08-2009, 11:17

The same tech support who think a ping of 450 is ok for gaming....

Anyway I did and they just passed me to CS.

Ah well I'll give it 'till tomorrow and try again.

webcrawler2050 · 20-08-2009, 11:18

Quote:

Originally Posted by Thomas T

The same tech support who think a ping of 450 is ok for gaming....

Anyway I did and they just passed me to CS.

Ah well I'll give it 'till tomorrow and try again.

Lol - hmmmmmm good point!