Cable Forum - Broadband (Offnet) problem.

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dilli-theclaw

20-08-2009 10:24

Broadband (Offnet) problem.

2 Attachment(s)

So I'm confused now.

Which package am I on?

I called and they basically told me they don't knwo what's happening. And can't do my caller display or voicemail (but that's another issue).

Also I'm supposed to be on talk unlimited but it makes no mention of that either.

If I click on 'manage' in the first screen I get the list in the second screen. They can't both be right.

webcrawler2050

20-08-2009 11:09

Re: Broadband (Offnet) problem.

Quote:

Originally Posted by Thomas T (Post 34857760)

Well on your first screen dump, broadband says "M" and the second screen says XL..

Also, the second screen says Evening and weekends and not anytime?

dilli-theclaw

20-08-2009 11:10

Re: Broadband (Offnet) problem.

I know, that's why I'm confused ;)

webcrawler2050

20-08-2009 11:11

Re: Broadband (Offnet) problem.

Quote:

Originally Posted by Thomas T (Post 34857781)

I know, that's why I'm confused ;)

I would ring CS - as I'm just as lost as you are :D

dilli-theclaw

20-08-2009 11:13

Re: Broadband (Offnet) problem.

Quote:

Originally Posted by webcrawler2050 (Post 34857783)

I would ring CS - as I'm just as lost as you are :D

MMMmmm

From my first post.

'I called and they basically told me they don't knwo what's happening. And can't do my caller display or voicemail (but that's another issue).'

webcrawler2050

20-08-2009 11:15

Re: Broadband (Offnet) problem.

Quote:

Originally Posted by Thomas T (Post 34857784)

MMMmmm

From my first post.

'I called and they basically told me they don't knwo what's happening. And can't do my caller display or voicemail (but that's another issue).'

Hmm - what abotu ringing Tech Support?

dilli-theclaw

20-08-2009 11:17

Re: Broadband (Offnet) problem.

The same tech support who think a ping of 450 is ok for gaming....

Anyway I did and they just passed me to CS.

Ah well I'll give it 'till tomorrow and try again.

webcrawler2050

20-08-2009 11:18

Re: Broadband (Offnet) problem.

Quote:

Originally Posted by Thomas T (Post 34857787)

The same tech support who think a ping of 450 is ok for gaming....

Anyway I did and they just passed me to CS.

Ah well I'll give it 'till tomorrow and try again.

Lol - hmmmmmm good point! :D

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