Do I need to cancel my BT line
27-07-2009, 16:25
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#1
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Inactive
Join Date: Jul 2009
Posts: 9
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Do I need to cancel my BT line
Hello, I have just had my phone line/50Mb internet/TV installed, does Virgin cancel my BT line or do I need to do that myself?
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27-07-2009, 16:25
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#2
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Inactive
Join Date: Feb 2008
Location: Swindon
Services: TiVo
110MB BB
Phone Line
Posts: 3,087
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Re: Do I need to cancel my BT line
Hello,
Welcome to CF - you will need to contact BT and cancel that yourself.
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27-07-2009, 16:37
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#3
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Inactive
Join Date: Jul 2009
Posts: 9
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Re: Do I need to cancel my BT line
thanks, for some reason I though VM would arrange for it to be cancelled....
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27-07-2009, 16:47
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#4
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: Do I need to cancel my BT line
Are you having the number ported over?
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27-07-2009, 16:50
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#5
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Inactive
Join Date: Jul 2009
Posts: 9
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Re: Do I need to cancel my BT line
yes
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27-07-2009, 16:56
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#6
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: Do I need to cancel my BT line
If you're having the number ported over then the BT contract should cease as soon as the number is moved.
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27-07-2009, 17:07
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#7
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Inactive
Join Date: Jul 2009
Posts: 9
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Re: Do I need to cancel my BT line
ok, its probably worth chacking with BT that it has been cancelled anyway
thanks
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27-07-2009, 17:10
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#8
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-
Join Date: Jul 2003
Location: Poole, Dorset
Age: 40
Services: FreeSat+
Tivo
V-Box
VM 60MBit
Posts: 13,365
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Re: Do I need to cancel my BT line
Definitely worth making sure in my opinion
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27-07-2009, 17:29
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#9
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,577
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Re: Do I need to cancel my BT line
However if the number hasn't ported yet DO NOT cancel the BT line.
Otherwise VM can't port the number.
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