Could not perform this operation because default mail client is not properly install

funkyCable · 24-03-2009, 11:41

Hi,

Some colleagues of mine are getting this error. I have checked internet explorers default application settings and they all pointing to Outlook 98 or some cases Outlook 2000. I then checked the default application to run for the mailto: protocol but that seems to match up anything else I could check. They are using windows NT 4.0

---------- Post added at 12:41 ---------- Previous post was at 12:16 ----------

Forgot to mention this only happens when they click on mailto hyper links

Valerie · 24-03-2009, 17:26

Have you checked your file assoications in windows explorer to see what command it is trying to run for URL:MailTo Protocol?

Also try looking at this: http://support.microsoft.com/?kbid=182985

BTW what mail client are your colleagues using?

funkyCable · 25-03-2009, 11:47

They are using Outlook 98 and some are using Outlook 2000.

I did check the file assoications in windows explorer for the url:mailto protocol and that seem to match the command line that I saw on some websites.