new call charges and connection fees

[dannybear]

This is a joke with the prices. Glad I left and got rid of there products.

Just another way to rip people off.

[dodgem22]

Originally Posted by BenMcr

If you don't like the costs, go to another provider.

Whilst not agreeing with the Virgin costs i have looked at the link you provided regarding how bt is funding its inclusive 0845 and 0870s inclusive calls and its all smoke and mirrors on bts' behalf.

They give you something really good ie inclusive 0845 0870 but then charge you for it in a different way. Increased line rental, calling pack charges etc.

I have been with Bt in the past there customer service was not very good.

On the whole i feel both Bt and Virgins charges are a little to high mainly with regards to call connection fees and 0845 0870 numbers, however i avoid call connection fees as have gone on virgins xl phone pack, and as for 0845 0870 numbers i dont call them anymore i use the site say no to 0870 and if the numbers not on there i try to email instead.

In my opinion if i had to choose between Virgin and Bt for my phone i would stick with Virgin.

I do feel though that both Virgin And British Telecom should bring down there charges. I know im in cloud cookoo land there as it is very rare for any company to lower their charges

[Flyboy]

Originally Posted by BenMcr

If you don't like the costs, go to another provider.

Not that easy when you are stuck in a contract.

[ultimate]

I don't use VM to make calls, I use Gotalk which has no connection charges and charges are 3p for peak, 2p for evenings and 1p for week ends. I also have a BT line and today I received a notification so that 0871 and 0845 will be free during weekends and evenings. Vm really need to rethink their pricing as on the BT website, there is a BIG advert on the welcome page and they are giving BIG discount if you move from VM to BT !!!

[ultimate]

I just had a closer look at the offer from BT I received yesterday, they are not going to charge me at all for the evening and weekend free call package!!

[BenMcr]

Sounds like you are on the self-renewing 12 month contract then

[Locky33]

I have virgin free evening and weekend i never call 0845 or 0870 use the say no to 0870 site. Through the day i use virgin mobile phone as i dont use up all the minutes per month good value.

[kayc3660]

Originally Posted by BenMcr

If you don't like the costs, go to another provider.

Well that stopped the conversation dead didnt it? Obviously people will do just that but this forum is for discussion and information exchange and to voice opinions, which the previous posters were doing.

[AndyCambs]

BT are also doing away with the Friends and Family 10-20% discount, and bringing in another package which is payable - and gives you a discount.
Overall we checked online and www.yourcalls.net worked out cheaper by about £15 per quarter

[bonzoe]

Originally Posted by kayc3660

Well that stopped the conversation dead didnt it? Obviously people will do just that but this forum is for discussion and information exchange and to voice opinions, which the previous posters were doing.

Looked to me that Ben was offering his opinion, the conversation continues. Well that's my opinion

[m419]

Well to be honest im not reaching for the sky about the reductions on 0845 and 0870 numbers, in fact i'm furious with Ofcom's decision on stopping the revenue share for these numbers.

Basically since they stopped the revenue share, businesses are migrating to 0844 numbers(Not to bad,but not included in Talk anywhere or mobile minutes) and 0871 numbers, 0871 numbers are worse than any of the 08 numbers costing from 10p per minute up to 40p per minute depending on what network you use. Ofcom should have left it alone, why dont it investigate more important things like that sick programme Sky broadcasted about suicides on Sky real lives last month, I thought that was a disgrace! Ofcom have obviously been paid off by Rupert Murdochs team just like they do with politicians. And ofcom dont seem to investigate why BT have blocked Virgin Media/NTL offering there telephone service in Westminster to residential use and why BT wont upgrade the cable network there even though Virgin pay so much for the lease.

BT have planned this for a while and you are not saving much money to be honest because there are some hidden costs with BT, as per usual!:

1471 service: When you press 3 they charge you 6p evertime you do even if the call doesnt connect.

Anonymous caller rejection: £4 per month with BT, its only £2 on Virgin.

Line rental: 50p per month more than Virgin

Use BT Broadband Total option 3? Then you will probably get no higher speeds than 2MB for £25 per month, you can get this same equivalent from Virgin Media for £18 with better speeds or for the same price for 10MB! You can even get 2MB speeds with Orange for a tenner!

BT Call minder costs £2.50 per month, Virgin Media's NTL Advanced voicemail costs £1.75.

And dont forget, BT now charge a connection fee for every chargeable call!

Therefore all those little hidden costs mount up and make up the losses for the free call time to 08 numbers.

Ofcom pokes its fingers into too many pies, its useless! I much prefered it when it was Oftel, at least they dealt with individual complaints back then!

Ofcom have even relaxed the regulations on how much BT charges its competitors for using its wholesale and networks services, so that means bigger bills for customers.

Ofcom have also relaxed its regulations on the call pricing and line rental pricing BT can charge its residential and small business customers meaning that suddenly overnight, you will wake up to prices much worse and when you try to cancel,suddenly you find your in a 12 month contract! You go through 11 months of your contract and you move house, guess what! Your 12 months contract for the line start all over again!

I think all these relaxed regulations over BT was a bad idea as its killing off competition and leading us to large bills!

[Matth]

Must check the connection and charges for VM PAYG dialup as a backup, got stung like hell for the dialup I used when BB was down.

[BenMcr]

Originally Posted by Matth

Must check the connection and charges for VM PAYG dialup as a backup, got stung like hell for the dialup I used when BB was down.

http://allyours.virginmedia.com/html...yg_dialup.html

One simple Pay As You Go (PAYG) rate - 3p per minute

[moaningmags]

Originally Posted by BenMcr

http://allyours.virginmedia.com/html...yg_dialup.html

One simple Pay As You Go (PAYG) rate - 3p per minute

It used to be only 1p per minute.

[BenMcr]

Hasn't been that for ages. Probably on purpose to make BB more attractive