new call charges and connection fees
 

Hi all just noticed on my bill that the cost of calls to landlines and connection fees are changing from tomorrow it says if you have a call plan there will be no changes to calls included in it.

I just had a quick look and and basically calls not in bundles to normal landlines are going up to 4.4p a minute to 0845s to 6.85p a minute and to 0870 to 9.79p a minute.

Connection fees are going up to to 7.8p for an 0845 and 9.79p for an 0870

connection fees to mobiles and landlines will be 7.82p

details are at virginmedia.com/callingcosts im glad im on the xl phone now but i wont dial 0870 or 0845 any more.

apologies if this is already being discussed

Re: new call charges and connection fees
 

Puts quite a bit of clear water between Virgin Phone users and BT users where BT have now decided to include the non geographic call costs within any applicable call plan.

Re: new call charges and connection fees
 

it sure does. i think the costs of calling 0845 and 0870 is to high and the connection fee way to high esp for 0870 i will be making a lot of use of say no to 0870 sites from now on.

Re: new call charges and connection fees
 

You have to remember aswell Virgin round the cost up to the next minutes aswell, they are getting very expensive, glad I have got talk unlimited and dont use 0845 or 0870 numbers

Re: new call charges and connection fees
 

BT also round up

---------- Post added at 14:06 ---------- Previous post was at 14:05 ----------

Oh and the 0845/0870 cost have been that price since last year.

The only thing that is changing is the landline call costs and the connection fee.

---------- Post added at 14:09 ---------- Previous post was at 14:06 ----------

http://www.virginmedia.com/customers/calling-costs.php

Re: new call charges and connection fees
 

sorry ben must have mis read it with regards to 0845 and 0870 read it as if that was being changed. regardless it is still very expensive to call an 0845 or 0870 number i didnt realise thats how much they cost so i shall not ring them anymore.

---------- Post added at 15:49 ---------- Previous post was at 15:43 ----------

http://allyours.virginmedia.com/pdf/...1_Dec_2008.pdf

correction to my op from the above link it states connection fee for o845 and 0870 is 9.79p a call

---------- Post added at 17:20 ---------- Previous post was at 15:49 ----------

http://www.saynoto0870.com/search.php is a great site to avoid 0870 costs

Re: new call charges and connection fees
 

Those prices are ridiculous - thanks for posting.

Re: new call charges and connection fees
 

I use 18185 for all my calls. 4p connection and from 1p to around 5p per minute to 0870 etc. Max is 10p to mobile during the day.

www.18185.co.uk

Re: new call charges and connection fees
 

Talk Anywhere through Virgin Media allows you to make calls to any type of number including 0845,0870,UK and International Mobiles and landlines for the equivalent of just 4p per minute with no call connection charge.

Re: new call charges and connection fees
 

Agreed. I have been using SAYNOTO0870 for quite some time and it has saved me fortune. However, it doesn't list every number and some of the data is out of date, but generally speaking it does save a lot of money.

---------- Post added at 22:00 ---------- Previous post was at 21:50 ----------

Just had look at the increases (I am seriously glad I am on a talk unlimited plan). It says "These calls will cost 4.4 per minute (they used to cost 3.91p per minute.)" That's a twelve and a half percent increase and the connection fee: "The 6.84p call connection charge will change to 7.82p" That's another whopping fourteen percent increase.

They then have the gall to put, "Just so you know, the prices above are calculated at the reduced 15% VAT rate." As if they are doing it out of the goodness of their hearts. Which means that it is a real increase of fourteen and a half percent and sixteen percent increase respectively.

Re: new call charges and connection fees
 

http://www.thinkbroadband.com/news/3...e-to-call.html

0870 and 0845 numbers are now free on BT!

Re: new call charges and connection fees
 

Which was said in post #2!

Re: new call charges and connection fees
 

Well now we know how they are paying for it:

http://www.bt.com/callchanges

Re: new call charges and connection fees
 

i wonder if Virgin will b forced to bring their prices back in line like they did when they started charging for Broadband support and ISPs started to offer free support again.

Re: new call charges and connection fees
 

If you don't like the costs, go to another provider.