Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | new call charges and connection fees

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Fixed Phone Service
Register FAQ Community Calendar

new call charges and connection fees
Reply
 
Thread Tools
Old 14-01-2009, 11:36   #1
dodgem22
cf.addict
 
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband giff gaff mobile
Posts: 280
dodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about them
new call charges and connection fees

Hi all just noticed on my bill that the cost of calls to landlines and connection fees are changing from tomorrow it says if you have a call plan there will be no changes to calls included in it.

I just had a quick look and and basically calls not in bundles to normal landlines are going up to 4.4p a minute to 0845s to 6.85p a minute and to 0870 to 9.79p a minute.

Connection fees are going up to to 7.8p for an 0845 and 9.79p for an 0870

connection fees to mobiles and landlines will be 7.82p

details are at virginmedia.com/callingcosts im glad im on the xl phone now but i wont dial 0870 or 0845 any more.

apologies if this is already being discussed
dodgem22 is offline   Reply With Quote
Advertisement
Old 14-01-2009, 11:54   #2
MovedGoalPosts
Inactive
 
MovedGoalPosts's Avatar
 
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
MovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny stars
MovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny stars
Re: new call charges and connection fees

Puts quite a bit of clear water between Virgin Phone users and BT users where BT have now decided to include the non geographic call costs within any applicable call plan.
MovedGoalPosts is offline   Reply With Quote
Old 14-01-2009, 12:18   #3
dodgem22
cf.addict
 
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband giff gaff mobile
Posts: 280
dodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about them
Re: new call charges and connection fees

it sure does. i think the costs of calling 0845 and 0870 is to high and the connection fee way to high esp for 0870 i will be making a lot of use of say no to 0870 sites from now on.
dodgem22 is offline   Reply With Quote
Old 14-01-2009, 12:25   #4
broadbandking
cf.mega poster
 
broadbandking's Avatar
 
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
broadbandking has a bronze arraybroadbandking has a bronze arraybroadbandking has a bronze array
broadbandking has a bronze arraybroadbandking has a bronze arraybroadbandking has a bronze arraybroadbandking has a bronze array
Re: new call charges and connection fees

You have to remember aswell Virgin round the cost up to the next minutes aswell, they are getting very expensive, glad I have got talk unlimited and dont use 0845 or 0870 numbers
broadbandking is offline   Reply With Quote
Old 14-01-2009, 14:09   #5
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: new call charges and connection fees

BT also round up

---------- Post added at 14:06 ---------- Previous post was at 14:05 ----------

Oh and the 0845/0870 cost have been that price since last year.

The only thing that is changing is the landline call costs and the connection fee.

---------- Post added at 14:09 ---------- Previous post was at 14:06 ----------

http://www.virginmedia.com/customers/calling-costs.php
BenMcr is offline   Reply With Quote
Old 14-01-2009, 17:20   #6
dodgem22
cf.addict
 
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband giff gaff mobile
Posts: 280
dodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about themdodgem22 has a spectacular aura about them
Re: new call charges and connection fees

sorry ben must have mis read it with regards to 0845 and 0870 read it as if that was being changed. regardless it is still very expensive to call an 0845 or 0870 number i didnt realise thats how much they cost so i shall not ring them anymore.

---------- Post added at 15:49 ---------- Previous post was at 15:43 ----------

http://allyours.virginmedia.com/pdf/...1_Dec_2008.pdf

correction to my op from the above link it states connection fee for o845 and 0870 is 9.79p a call

---------- Post added at 17:20 ---------- Previous post was at 15:49 ----------

http://www.saynoto0870.com/search.php is a great site to avoid 0870 costs
dodgem22 is offline   Reply With Quote
Old 15-01-2009, 03:18   #7
N00N00
cf.addict
 
Join Date: Sep 2003
Location: here
Posts: 211
N00N00 is an unknown quantity at this point
Re: new call charges and connection fees

Those prices are ridiculous - thanks for posting.
N00N00 is offline   Reply With Quote
Old 15-01-2009, 20:56   #8
brimurray
Inactive
 
Join Date: Aug 2008
Location: Edinburgh
Services: VM 20 Mb XL XL TV V+ Phone M Linux User
Posts: 28
brimurray is an unknown quantity at this point
Re: new call charges and connection fees

I use 18185 for all my calls. 4p connection and from 1p to around 5p per minute to 0870 etc. Max is 10p to mobile during the day.

www.18185.co.uk
brimurray is offline   Reply With Quote
Old 15-01-2009, 22:23   #9
m419
Inactive
 
Join Date: Jul 2005
Location: London
Services: BT Broadband,BT Anytime calls,Sky entertainment extra HD,Vodafone pay monthly
Posts: 1,512
m419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quadsm419 has a fine set of Quads
Re: new call charges and connection fees

Talk Anywhere through Virgin Media allows you to make calls to any type of number including 0845,0870,UK and International Mobiles and landlines for the equivalent of just 4p per minute with no call connection charge.
m419 is offline   Reply With Quote
Old 20-01-2009, 22:00   #10
Flyboy
Inactive
 
Join Date: Sep 2008
Posts: 3,375
Flyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful oneFlyboy is the helpful one
Re: new call charges and connection fees

Quote:
Originally Posted by dodgem22 View Post
it sure does. i think the costs of calling 0845 and 0870 is to high and the connection fee way to high esp for 0870 i will be making a lot of use of say no to 0870 sites from now on.
Agreed. I have been using SAYNOTO0870 for quite some time and it has saved me fortune. However, it doesn't list every number and some of the data is out of date, but generally speaking it does save a lot of money.

---------- Post added at 22:00 ---------- Previous post was at 21:50 ----------

Just had look at the increases (I am seriously glad I am on a talk unlimited plan). It says "These calls will cost 4.4 per minute (they used to cost 3.91p per minute.)" That's a twelve and a half percent increase and the connection fee: "The 6.84p call connection charge will change to 7.82p" That's another whopping fourteen percent increase.

They then have the gall to put, "Just so you know, the prices above are calculated at the reduced 15% VAT rate." As if they are doing it out of the goodness of their hearts. Which means that it is a real increase of fourteen and a half percent and sixteen percent increase respectively.
Flyboy is offline   Reply With Quote
Old 21-01-2009, 05:48   #11
Welshchris
Permanently Banned
 
Join Date: Dec 2007
Location: Wales UK
Age: 43
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
Welshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful one
Re: new call charges and connection fees

http://www.thinkbroadband.com/news/3...e-to-call.html

0870 and 0845 numbers are now free on BT!
Welshchris is offline   Reply With Quote
Old 21-01-2009, 10:29   #12
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: new call charges and connection fees

Which was said in post #2!
BenMcr is offline   Reply With Quote
Old 21-01-2009, 15:40   #13
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: new call charges and connection fees

Quote:
Originally Posted by Rob View Post
Puts quite a bit of clear water between Virgin Phone users and BT users where BT have now decided to include the non geographic call costs within any applicable call plan.
Well now we know how they are paying for it:

http://www.bt.com/callchanges
BenMcr is offline   Reply With Quote
Old 22-01-2009, 00:43   #14
Welshchris
Permanently Banned
 
Join Date: Dec 2007
Location: Wales UK
Age: 43
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
Welshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful one
Re: new call charges and connection fees

i wonder if Virgin will b forced to bring their prices back in line like they did when they started charging for Broadband support and ISPs started to offer free support again.
Welshchris is offline   Reply With Quote
Old 22-01-2009, 00:54   #15
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: new call charges and connection fees

If you don't like the costs, go to another provider.
BenMcr is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 18:39.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum