Virgin Media Free Wireless Router?

Zain · 26-10-2008, 16:58

hey,

im on the XL Broadband package, i heard that customers on the L And XL get a free wireless router? is it for new customers and existing?

Thanks.

26-10-2008, 17:04

New only

graham1332 · 26-10-2008, 17:46

New customers seem to be getting good deals , i think its about time vm started looking after there existing customers, sky have really good deals on now, lol,,,

xpod · 26-10-2008, 18:41

Cant people(XL?) still call up and request one for just the cost of P&P?
Thats how many on here first got he things if i remember correctly,me included.

26-10-2008, 18:47

Quote:

Originally Posted by xpod

Cant people(XL?) still call up and request one for just the cost of P&P?
Thats how many on here first got he things if i remember correctly,me included.

Yes but it quickly got oversubscribed so they had to pull the offer.

xpod · 26-10-2008, 18:58

Quote:

Yes but it quickly got oversubscribed so they had to pull the offer.

Oh well,that`s that idea up the spout then.

jonbr · 27-10-2008, 15:38

If any one does get one, do not let VM install it. I got asked by a friend who had XL and a VM installed wireless router to setup a new laptop for use on their wireless router. While diagnosing why it didn't work I discovered that not only was the router wired incorrectly, they were piggy backing of their neighbours connection with their existing laptop! So much for VM knowing what they are doing. My friends are now using their own connection and getting much greater download speeds.

27-10-2008, 15:43

You install the wireless router yourself as the engineer has no part in the installation.

27-10-2008, 16:40

Quote:

Originally Posted by Zain

hey,

im on the XL Broadband package, i heard that customers on the L And XL get a free wireless router? is it for new customers and existing?

Thanks.

I am on the same package as you and i asked for one at the start of the
month and i reccived one well with in the delivery time . found it easy to install .and i am not a new customer been one for years, i would give them a ring, not even charged p&p

esdxc37 · 27-10-2008, 18:42

Quote:

Originally Posted by whydoIneedatech

You install the wireless router yourself as the engineer has no part in the installation.

If its a new BB install and you ordered a wireless router the engineer should take it out to the customer.

27-10-2008, 19:15

Quote:

Originally Posted by esdxc37

If its a new BB install and you ordered a wireless router the engineer should take it out to the customer.

mine was a addition to my services it was sent to me by UPS

iFrankie · 27-10-2008, 19:29

your better off buying one, the one i bought was 19.99 from argos and it works great

27-10-2008, 19:37

Quote:

Originally Posted by esdxc37

If its a new BB install and you ordered a wireless router the engineer should take it out to the customer.

But will not install it, that is why it is called a self install

27-10-2008, 22:27

they aint insuranced to touch your equipment