£40 charge for wireless modem!
28-08-2008, 14:18
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#1
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Inactive
Join Date: Aug 2008
Location: West Midlands
Services: Virgin VIP : V+, TV XL, BB XL
Posts: 9
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£40 charge for wireless modem!
I called VM today regarding the wireless router they are offering new customers .... FREE if they take out a certain package. We are currently on VIP package and were told it's £40.
Do i call back and demand i get it free, or do i pay?
Anyone else had this problem, if so how did you get round it?
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28-08-2008, 15:19
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#2
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Guest
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Re: £40 charge for wireless modem!
u can only get a free router by taking out L or XL broadband
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28-08-2008, 15:23
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#3
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Inactive
Join Date: Aug 2008
Location: West Midlands
Services: Virgin VIP : V+, TV XL, BB XL
Posts: 9
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Re: £40 charge for wireless modem!
oh i see, we already have XL broadband, so i presume that being existing customers we have to pay.
seems a bit pants, will just keep my current modem!
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28-08-2008, 15:36
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#4
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Join Date: Jul 2003
Location: Poole, Dorset
Age: 40
Services: FreeSat+
Tivo
V-Box
VM 60MBit
Posts: 13,365
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Re: £40 charge for wireless modem!
The router they supply is not a replacement Modem-router anyway, it is just a router that connects to your current modem.
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28-08-2008, 15:37
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#5
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Inactive
Join Date: Aug 2008
Location: West Midlands
Services: Virgin VIP : V+, TV XL, BB XL
Posts: 9
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Re: £40 charge for wireless modem!
ahhh i see, not worth it then. thanks for the info.
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28-08-2008, 15:38
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#6
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Join Date: Jul 2003
Location: Poole, Dorset
Age: 40
Services: FreeSat+
Tivo
V-Box
VM 60MBit
Posts: 13,365
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Re: £40 charge for wireless modem!
Depends what you intend to do with it
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28-08-2008, 17:38
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#7
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Inactive
Join Date: Mar 2007
Location: Scotland
Services: <V+ - XLTV - XLTelco - 20MB>
Posts: 349
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Re: £40 charge for wireless modem!
I definatly wouldnt pay 40 quid for a netgear.. i wouldnt pay a 5er for it.. infact i just gave mine away with the amount of hastle i had with it..
disconnections even WIRED to the router...
I now have a linksys and dont have any issues..
if you are concidering a router
get the Linksys WRT54G (Or GS)
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28-08-2008, 19:28
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#8
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Inactive
Join Date: Aug 2008
Posts: 16
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Re: £40 charge for wireless modem!
Quote:
Originally Posted by LaineY
I definatly wouldnt pay 40 quid for a netgear.. i wouldnt pay a 5er for it.. infact i just gave mine away with the amount of hastle i had with it..
disconnections even WIRED to the router...
I now have a linksys and dont have any issues..
if you are concidering a router
get the Linksys WRT54G (Or GS)
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I second that, the Linksys is indeed a quality piece of kit 
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28-08-2008, 19:31
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#9
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Guest
Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
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Re: £40 charge for wireless modem!
The £40 charge is for Tech Support as Virgin do not support 3rd party routers, and people do appreciate that they can call up and be offered support for their router they received from Virgin. 
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28-08-2008, 19:31
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#10
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Join Date: Jul 2003
Location: Poole, Dorset
Age: 40
Services: FreeSat+
Tivo
V-Box
VM 60MBit
Posts: 13,365
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Re: £40 charge for wireless modem!
Quote:
Originally Posted by LaineY
get the Linksys WRT54G (Or GS)
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Or GR
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28-08-2008, 20:52
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#11
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Inactive
Join Date: Apr 2008
Location: area 14
Services: SkyQ silver 2TB
SkyQ mini multiroom
Boxset
skysports HD
skymovies HD
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Posts: 281
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Re: £40 charge for wireless modem!
when i signed up for XL BB ,XL TV , phone i was to get a router but it never arrived after 5 attemps to get one i gave up.
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28-08-2008, 21:17
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#12
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Inactive
Join Date: Apr 2007
Location: looking at a nice new scar in the tarmac outside my house!
Age: 61
Services: staff deal
Posts: 1,648
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Re: £40 charge for wireless modem!
Quote:
Originally Posted by cazH
oh i see, we already have XL broadband, so i presume that being existing customers we have to pay.
seems a bit pants, will just keep my current modem!
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XL customers dont have to pay for the wireless router,its just that because of the demand from new customers for the L and XL broadband (which warrants a free router) the free offer to existing customers has been put on hold 
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28-08-2008, 21:20
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#13
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Inactive
Join Date: Mar 2005
Location: Button Moon
Posts: 228
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Re: £40 charge for wireless modem!
Get the linksys WRT150N its got cookie filtering on it, it plays havoc on the phorm websites as their cookies don't work. In fact it blocks all tracking cookies from sending any feedback to any site.
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28-08-2008, 21:22
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#14
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: £40 charge for wireless modem!
Quote:
Originally Posted by on in an hour!
XL customers dont have to pay for the wireless router,its just that because of the demand from new customers for the L and XL broadband (which warrants a free router) the free offer to existing customers has been put on hold |
So until they un-hold it XL customers DO have to pay
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28-08-2008, 21:37
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#15
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Inactive
Join Date: Oct 2005
Location: Merseyside
Age: 37
Services: BT Infinity Option 2, HH5, synced at maximum 80Mbps/20Mbps.
Posts: 2,221
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Re: £40 charge for wireless modem!
Quote:
Originally Posted by Graham M
Or GR |
Or GL 
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