New STM/Virgin traffic managent confirmed - so that's why it's slow! - Page 20

frogstamper · 30-05-2008, 19:03

Quote:

Originally Posted by ceedee

I've yet to hear of anyone exceeding the STM thresholds by playing a game. And I'd guess that most games would work okay if played while under STM.

Could you not download a 5GB HD movie from Live overnight to watch the next day?

I feel your frustration but the only thing that VM are limiting is your connection *speed* -- the amount you download is not limited. You may not feel there's much difference but the ASA think otherwise.

Even if a 2mb connection was stm'd to 1mb that is still enough to play games on live, admittedly though you wouldn't want to be the host in a large lobby.

Playing devils advocate here, from VMs point of view they can still claim "unlimited" service because although your overall speed may be cut, the amount you can download isn't, there still isn't any monthly limit.

30-05-2008, 19:09

Quote:

Originally Posted by kryogenik

He's looking at upstream I think..

ah, right - even so, he implied that was an absolute limit, the service doesn't stop when you hit the limit, it 'just' slows down.

768Kb/s = 0.768Mb/s = 2765Mb/hour = 345MB/hour

so it takes approx 4 hours to hit the 1400MB limit, at which point it will slow to around 86MB/hour

BarFly · 30-05-2008, 19:16

Quote:

Originally Posted by homealone

It hasn't been officially confirmed, but I believe the 'price' of the forthcoming free 151 tech support is redundancies for the employees currently providing tech Support in the UK via the newsgroups...

Nice bit scaremongering, like to expand on that...

30-05-2008, 19:22

Quote:

Originally Posted by BarFly

Nice bit scaremongering, like to expand on that...

http://www.cableforum.co.uk/board/12...undancies.html

as I say it hasn't been confirmed - but direct enquiries in the newsgroups have been answered with basically 'cannot comment at this time' - I believe 6th June is when it will kick off with official notice being given - if it is true, of course.

pip08456 · 30-05-2008, 21:19

[QUOTE=ceedee;34563472]I read several cable forums and the VM newsgroups (almost) every day and I've never heard of those trial times or thresholds.
Could you copy whatever VM notification you've received as I'd like to investigate further?

---------- Post added at 14:21 ---------- Previous post was at 14:17 ----------

I would love to provide you with notification from VM but ,as usual none was sent. I merely quote what I was told by tech services when I complained about my speed.

ceedee · 31-05-2008, 03:14

Quote:

Originally Posted by pippincp

Quote:

Originally Posted by ceedee

I read several cable forums and the VM newsgroups (almost) every day and I've never heard of those trial times or thresholds.
Could you copy whatever VM notification you've received as I'd like to investigate further?

I would love to provide you with notification from VM but ,as usual none was sent. I merely quote what I was told by tech services when I complained about my speed.

While it's possible that other 'secret' trials are going on in specific areas, I'm 99% certain that whoever you spoke to has misunderstood VM's traffic management policy *and* the supposed trial thresholds.
I'd seriously recommend you start a separate thread here describing in detail the times you've been STM'd and what you've been told on the phoneline.
And when you next notice a drastic drop in performance out of the published hours, post the details to the Tech Support newsgroup.

frogstamper · 31-05-2008, 03:53

Quote:

Originally Posted by ceedee

While it's possible that other 'secret' trials are going on in specific areas, I'm 99% certain that whoever you spoke to has misunderstood VM's traffic management policy *and* the supposed trial thresholds.
I'd seriously recommend you start a separate thread here describing in detail the times you've been STM'd and what you've been told on the phoneline.
And when you next notice a drastic drop in performance out of the published hours, post the details to the Tech Support newsgroup.

I've tried to look on the positive side with this stm buisness, but if VM brought it in over night even I couldn't defend that, it would be the kiss of death. Having said that I can't believe they would bring overnight stm in anyway.

peanut · 31-05-2008, 11:39

More from Alex Brown for the NGs

- You also said no current plans to roll out the new STM policy nationwide.

Quote:

Which was the case while we were reviewing options. Plans are just
that - what we do once a decision has been made.

In the case of overnight STM, this hasn't even been discussed and I
don't personally see what the point would be under current Internet
usage patterns - there's not enough people using the service at that
time for their service to be to the detriment of other customers,
which is what STM is there to ensure doesn't happen.

Zain · 31-05-2008, 12:17

oo good

Sput · 31-05-2008, 12:36

Tougher sanctions are on the way for customers who have the audacity to expect Virgin to deliver on their promise of an unlimited service:-

http://www.theregister.co.uk/2008/05..._restrictions/

This gives me more amunition to make a claim under the Trade Descriptions Act 1968

eth01 · 31-05-2008, 13:34

this explains it then...

CrowmanUK · 31-05-2008, 14:28

Quote:

In the case of overnight STM, this hasn't even been discussed and I
don't personally see what the point would be under current Internet
usage patterns - there's not enough people using the service at that
time for their service to be to the detriment of other customers,
which is what STM is there to ensure doesn't happen.

What that tells me is that if enough customers download outside of stm hours as VM are advising people then theres a chance that those hours too will get stm'd. I think its whats known as moving the goalposts.

31-05-2008, 15:43

Quote:

Originally Posted by peanutkp

More from Alex Brown for the NGs

- You also said no current plans to roll out the new STM policy nationwide.

Have you noticed how no one believed him and now everyone is ganging up on him ?

Still doing his one liners...skirting round the truth making it feel like he's answered a question when he hasnt.

Or just says "incorrect"

Yep...gotta love alex.

peanut · 31-05-2008, 17:17

Quote:

Originally Posted by CrowmanUK

What that tells me is that if enough customers download outside of stm hours as VM are advising people then theres a chance that those hours too will get stm'd. I think its whats known as moving the goalposts.

I believe you're right. Forcing everyone to download overnight is what they want so they can go ahead with the next phase of STM. It's lucky you can't swear on this forum.

broadbandbug · 31-05-2008, 18:48

Quote:

Originally Posted by TraxData

Alex confirmed it, mate

Not to me he didnt

---------- Post added at 18:48 ---------- Previous post was at 18:42 ----------

Quote:

Originally Posted by peanutkp

More from Alex Brown for the NGs

- You also said no current plans to roll out the new STM policy nationwide.

With regards to Overnight STM.. This is exactly what I have been saying! The only way there would be any consideration of STM overnight would be if the contention through the night was higher than than during the peak hours. I can't see that somehow.
If the heavier users want to content for the bandwidth through the night then no problem. They just won't be getting 20Mb/s once there is more than 2 of them going for line rate.