Isn't tech support free now???
27-05-2008, 20:04
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#1
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Inactive
Join Date: Aug 2006
Location: West Midlands
Services: VM L Broadband (10MB)
XL TV V+ HD Box
Off peak caller phone
HTC Wildfire on T-Mobile UK
Freeview
Posts: 600
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Isn't tech support free now???
I'm sure I got a letter or e-mail saying they're dropping their 25p a minute charge and you can either call an 0845 number or just 151 for tech support???
I just called 151 and it tells you to call the 25p a minute number?
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27-05-2008, 20:06
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#2
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Inactive
Join Date: Mar 2004
Location: Prestbury SK10
Services: 200Mb,TV FH V6 and Phone
Posts: 714
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Re: Isn't tech support free now???
I think its free from either June or July
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27-05-2008, 20:17
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#3
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Inactive
Join Date: Aug 2006
Location: West Midlands
Services: VM L Broadband (10MB)
XL TV V+ HD Box
Off peak caller phone
HTC Wildfire on T-Mobile UK
Freeview
Posts: 600
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Re: Isn't tech support free now???
Quote:
Originally Posted by ultimate
I think its free from either June or July
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Oh darn, I'll try next week 
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27-05-2008, 20:52
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#4
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Inactive
Join Date: Aug 2007
Location: Scotland
Age: 52
Services: 20mb, Tv, Phone
Posts: 2,849
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Re: Isn't tech support free now???
1st of June is when it's back to the free number.
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27-05-2008, 22:32
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#5
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Inactive
Join Date: Sep 2005
Location: Wales
Posts: 280
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Re: Isn't tech support free now???
Yes, June is right and confirmed to me today whilst I was getting my new modem activated.
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27-05-2008, 22:59
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#6
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Inactive
Join Date: Jan 2004
Location: Newcastle and Horsham
Services: On-cable: TV-L, BB-L, Phone-M.
Off-cable: Sky+ HD, Plusnet Unlimited.
Posts: 1,432
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Re: Isn't tech support free now???
Quote:
Originally Posted by moaningmags
1st of June is when it's back to the free number.
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...and the massive queues of people trying to get help with their dishwasher
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27-05-2008, 23:15
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#7
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Inactive
Join Date: Dec 2006
Age: 51
Services: 50Mb
V+ XL
Xperia arc
Posts: 26
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Re: Isn't tech support free now???
It doesnt go free, it goes to a local rate number,prob 0845. Still better than 25p per min though.
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27-05-2008, 23:18
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#8
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Inactive
Join Date: Mar 2004
Location: Swansea
Age: 50
Services: Inhumations, for the right price
Posts: 517
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Re: Isn't tech support free now???
It is free from a VM land line via 151.
It only costs if you call via a different connection, Ie BT or mobile phone.
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28-05-2008, 11:01
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#9
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Inactive
Join Date: Apr 2008
Posts: 165
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Re: Isn't tech support free now???
You could always try putting the 0845 number in here to see if it brings up a local or freephone number
http://www.saynoto0870.com/
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