Cable Forum - Isn't tech support free now???

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- - Isn't tech support free now??? (https://www.cableforum.uk/board/showthread.php?t=33633553)

tvout

27-05-2008 20:04

Isn't tech support free now???

I'm sure I got a letter or e-mail saying they're dropping their 25p a minute charge and you can either call an 0845 number or just 151 for tech support???
I just called 151 and it tells you to call the 25p a minute number?

ultimate

27-05-2008 20:06

Re: Isn't tech support free now???

I think its free from either June or July

tvout

27-05-2008 20:17

Re: Isn't tech support free now???

Quote:

Originally Posted by ultimate (Post 34561023)

I think its free from either June or July

Oh darn, I'll try next week :)

moaningmags

27-05-2008 20:52

Re: Isn't tech support free now???

1st of June is when it's back to the free number.

Boaz	27-05-2008 22:32

Re: Isn't tech support free now???

Yes, June is right and confirmed to me today whilst I was getting my new modem activated. :)

chickendippers

27-05-2008 22:59

Re: Isn't tech support free now???

Quote:

Originally Posted by moaningmags (Post 34561049)

1st of June is when it's back to the free number.

...and the massive queues of people trying to get help with their dishwasher

grungernut

27-05-2008 23:15

Re: Isn't tech support free now???

It doesnt go free, it goes to a local rate number,prob 0845. Still better than 25p per min though.

Tech_Boy

27-05-2008 23:18

Re: Isn't tech support free now???

It is free from a VM land line via 151.
It only costs if you call via a different connection, Ie BT or mobile phone.

CrowmanUK

28-05-2008 11:01

Re: Isn't tech support free now???

You could always try putting the 0845 number in here to see if it brings up a local or freephone number

http://www.saynoto0870.com/

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