25-04-2008, 19:39
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#1
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Inactive
Join Date: Apr 2008
Posts: 6
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v+ help....
I wonder if anyone can help.
I have a V+ BOX and I currently have a problem which is
frustrating me big time!! 
I can only change channels at present with my Remote(have changed the batteries!!)
I CANNOT access the guide,the home page or my V+ service!!
also when I change channel no info box appears on screen!!
there is no access to any of the above when I try accessing from the box either 
any assistance would be greatly appreciated.
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25-04-2008, 19:41
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#2
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Permanently Banned
Join Date: Jul 2007
Location: South Yorkshire
Age: 42
Services: Sky+ HD All Entertainment Packs, VM M TV, BT Unlimited Anytime, VM Talk Weekend Phone, VM XXL BB
Posts: 1,396
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Re: v+ help....
sounds like its a problem with either the STB &/or the remote. id give VM a call if i was you.
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25-04-2008, 19:44
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#3
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Inactive
Join Date: Apr 2008
Posts: 6
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Re: v+ help....
I did thanks, guy coming out on Monday...
I'd been in trying to set up my HD
gave up in the end and it only started after that,
I was just wondering if I'd done anything stupidly simple!
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25-04-2008, 19:48
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#4
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Inactive
Join Date: Nov 2007
Posts: 50
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Re: v+ help....
might be worth checking your input source on the tv as when watching v+ through my DVD i also can just change channel and not view the tv guide etc.
Have to switch back to my cable box input source.
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25-04-2008, 19:51
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#5
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Inactive
Join Date: Nov 2003
Location: North East lincolnshire
Age: 50
Services: V6 & Tivo SH3 on 300mb and 200mb and a telephone
Posts: 2,715
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Re: v+ help....
Are you using the scart connection at the moment if you are is it in the top scart socket . 
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25-04-2008, 19:52
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#6
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Inactive
Join Date: Apr 2008
Posts: 6
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Re: v+ help....
thanks,
 how do I check that? 
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25-04-2008, 19:57
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#7
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Inactive
Join Date: Nov 2003
Location: North East lincolnshire
Age: 50
Services: V6 & Tivo SH3 on 300mb and 200mb and a telephone
Posts: 2,715
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Re: v+ help....
At the back of the V+ there is 2 scarts the top is the tv one the bottom is for vcr /dvd .
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25-04-2008, 19:59
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#8
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Inactive
Join Date: Apr 2008
Posts: 6
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Re: v+ help....
it's in the bottom one,is that wrong?
when I put it in the Tv slot I can't get a picture!!
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25-04-2008, 20:02
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#9
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Inactive
Join Date: Nov 2003
Location: North East lincolnshire
Age: 50
Services: V6 & Tivo SH3 on 300mb and 200mb and a telephone
Posts: 2,715
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Re: v+ help....
To see the menus you need the top scart connected to the tv
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25-04-2008, 20:25
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#10
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Inactive
Join Date: Feb 2007
Posts: 1,170
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Re: v+ help....
Quote:
Originally Posted by Nedkelly
To see the menus you need the top scart connected to the tv |
yes i do concur top scart gives you graphics bottom one is for vcr backup hence no menus 
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25-04-2008, 21:17
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#11
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cf.mega poster
Join Date: Jun 2003
Posts: 9,037
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Re: v+ help....
Sounds like you have set the V+ into HD mode, but your TV isn't in HD mode, or there's a problem with your HDMI cable.
To get back into SCART mode, plug the SCART cable into the top socket, then do this:
Hold in the Stop and Play/Pause buttons on the front panel, and press Reset. Keep Stop and Play/Pause held in until the display says 'boot'.
After a few seconds the display should say 'outpt'. Press the Fast Forward button several times until the display says 'Sd', then press OK. Wait for the V+ to reboot then you should be back in SCART mode.
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25-04-2008, 23:22
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#12
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Inactive
Join Date: Apr 2008
Posts: 6
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Re: v+ help....
thanks SP!!
THAT WORKED!
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26-04-2008, 10:00
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#13
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cf.mega poster
Join Date: Jun 2003
Posts: 9,037
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Re: v+ help....
Did you manage to get HD working?
Don't forget to cancel the tech visit.
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26-04-2008, 12:00
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#14
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Inactive
Join Date: Apr 2008
Posts: 6
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Re: v+ help....
No. I've given up on the HD for now
yip, I cancelled the tech visit.
thanks again for your help.
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