v+ help....
 

I wonder if anyone can help.

I have a V+ BOX and I currently have a problem which is
frustrating me big time!!:mad:

I can only change channels at present with my Remote(have changed the batteries!!)

I CANNOT access the guide,the home page or my V+ service!!
also when I change channel no info box appears on screen!!
there is no access to any of the above when I try accessing from the box either:confused:

any assistance would be greatly appreciated.

Re: v+ help....
 

sounds like its a problem with either the STB &/or the remote. id give VM a call if i was you.

Re: v+ help....
 

I did thanks, guy coming out on Monday...

I'd been in trying to set up my HD:mad::confused:
gave up in the end and it only started after that,
I was just wondering if I'd done anything stupidly simple!

Re: v+ help....
 

might be worth checking your input source on the tv as when watching v+ through my DVD i also can just change channel and not view the tv guide etc.
Have to switch back to my cable box input source.

Re: v+ help....
 

Are you using the scart connection at the moment if you are is it in the top scart socket .:)

Re: v+ help....
 

thanks,
:erm:how do I check that?:dunce:

Re: v+ help....
 

At the back of the V+ there is 2 scarts the top is the tv one the bottom is for vcr /dvd .:)

Re: v+ help....
 

it's in the bottom one,is that wrong?

when I put it in the Tv slot I can't get a picture!!:dunce::confused:

Re: v+ help....
 

To see the menus you need the top scart connected to the tv :)

Re: v+ help....
 

yes i do concur top scart gives you graphics bottom one is for vcr backup hence no menus ;)

Re: v+ help....
 

Sounds like you have set the V+ into HD mode, but your TV isn't in HD mode, or there's a problem with your HDMI cable.

To get back into SCART mode, plug the SCART cable into the top socket, then do this:

Hold in the Stop and Play/Pause buttons on the front panel, and press Reset. Keep Stop and Play/Pause held in until the display says 'boot'.
After a few seconds the display should say 'outpt'. Press the Fast Forward button several times until the display says 'Sd', then press OK. Wait for the V+ to reboot then you should be back in SCART mode.

Re: v+ help....
 

thanks SP!!:)

THAT WORKED!

Re: v+ help....
 

:) Did you manage to get HD working?

Don't forget to cancel the tech visit.

Re: v+ help....
 

No. I've given up on the HD for now:confused:

yip, I cancelled the tech visit.

thanks again for your help.:)