Not able to get on 1 site?

Jez_thomp · 29-02-2008, 12:22

I have not been able to get onto www.villatalk.com since Wednesday evening.

I know its not the actual site as it works for everyone else not on Virgin(ntl)

Anyone else having problems with particular sites?

Of all the ones i go on, its only one so what do i do?

I am in LN1 Lincoln area.

Joxer · 29-02-2008, 13:03

try running a tracert to the site and see if it falls off anywhere, heres mine for comparison:

traceroute to www.villatalk.com (193.19.159.11), 30 hops max, 38 byte packets
1 192.168.123.254 (192.168.123.254) 0.418 ms 0.390 ms 0.356 ms
2 10.141.0.1 (10.141.0.1) 7.681 ms pc-62-30-246-129-do.blueyonder.co.uk (62.30.246.129) 8.674 ms 8.941 ms
3 pc-62-30-246-37-do.blueyonder.co.uk (62.30.246.37) 33.255 ms 9.299 ms 9.721 ms
4 uddi-t3core-1a-ge-010-0.inet.ntl.com (80.3.16.69) 21.534 ms 21.963 ms 31.388 ms
5 lee-bb-a-so-220-0.inet.ntl.com (213.105.175.189) 21.588 ms 21.363 ms 24.104 ms
6 nth-bb-b-so-100-0.inet.ntl.com (62.253.185.101) 21.426 ms 20.734 ms 22.369 ms
7 * * *
8 te4-3.mpd01.lon02.atlas.cogentco.com (130.117.14.141) 19.386 ms 61.895 ms 20.722 ms
9 te9-3.mpd02.lon01.atlas.cogentco.com (130.117.1.17) 215.422 ms 227.437 ms te8-3.mpd02.lon01.atlas.cogentco.com (130.117.1.201) 218.811 ms
10 vl3493.mpd01.lon01.atlas.cogentco.com (130.117.2.17) 19.947 ms te3-3.mpd01.lon01.atlas.cogentco.com (130.117.2.25) 19.656 ms vl3493.mpd01.lon01.atlas.cogentco.com (130.117.2.17) 22.992 ms
11 tridentnet-uk.demarc.cogentco.com (149.6.83.118) 19.666 ms 21.567 ms 21.788 ms
12 gi-0-1.sw00-hex.dist.switches.tridentnet.net (89.20.192.26) 22.275 ms 22.744 ms 22.078 ms
13 host00a.bewdley.net (193.19.159.11) 25.258 ms 20.795 ms 22.412 ms

29-02-2008, 13:03

Works ok for me.

Have you tried specifying a proxy server in Internet Explorer? I sometimes have trouble accessing certain websites. Using "webcache.virginmedia.com" as my proxy usually allows access to these websites.

.

Jez_thomp · 29-02-2008, 14:34

I'm not sure how to do any of that, i'm on a mac.

Is it worth phoning, anyone have a particular number for which to contact to let them know?

I know its only one site, but its blumin annoying.

Phumfeinz · 29-02-2008, 15:25

Hey Jez. I see you beat me to it.

Joxer: I ran a tracert, it's fine until the 12th step then after that it's 'Request timed out'.

XFS03: I'm using a proxy to get onto the website for the time being, but it's slow and quite a pain.

Joxer · 29-02-2008, 15:50

Looks like a bogon filter issue, you need to contact the hosting company and get them to update the filters. The mail url www.bewdly.net has only one link on it for webmail, on that page is a list of issues with said webmail and a contact simon.at.bewdley.net who appears to be the webmail admin and may be able to help or supply appropriate contact info. I'm assuming you won't be able to get to that site either. The other option is just to wait, the filters should update at some point.

Incidentally to do a traceroute on a mac applications->utilities->network utility->traceroute type in www.villatalk.com and click trace.

or

applications->utilities->console and then type traceroute www.villatalk.com

Phumfeinz · 29-02-2008, 16:02

Thanks for the info. Unfortunately as you said www.bewdly.net doesn't work either so I guess it's just a matter of waiting.

Jez_thomp · 29-02-2008, 16:03

Is there a particular number for Virgin which i can ring and let them know?

If a site above has not worked since September, i dont really want to have the site i am missing now missing for months and months.

zc1 · 29-02-2008, 16:13

Hi,

It only works for me, when I go via an NTL Proxy
I use this one: renf-cache-9.server.ntli.net / Port: 8080

But can't get to it with using no proxy

Phumfeinz · 29-02-2008, 16:19

Joxer: The Villa Talk admin says that the email is his. In his words:

That server is not even hosted at the same building. Did you did tell them that the rest of the planet can still access the site?

Jez_thomp · 29-02-2008, 16:35

Err anyone got a technical number for Virgin, been on hold on their normal broadband number all blumin day!

webcrawler2050 · 29-02-2008, 16:55

Works just fine here mate. Could be a DNS issue?

Quote:

Welcome to VillaTalk.com
Welcome to VillaTalk.com

To join, simply click on the link on the left. The benefit of this is that you'll be able to submit your own articles and make comments on others.

If you wish to get in contact with us, please email editor@villatalk.com.

Jez_thomp · 29-02-2008, 17:18

Phoned up virgin, tried to claim it was the site even though i told them that everyone else in the world can connect just me a few others on virgin cannot get on!

webcrawler2050 · 29-02-2008, 17:24

It could be a chaching issue or a DNS issue

Close all your browsers:-

Do > Start > Run > CMD

type ipconfig /flushdns press enter

Closing the browser bit is important. Its more than likely a local issue or a chaching issue.

Have you tried a proxy? www.megaproxy.com click "try it now for free" type the address in.

I think its a caching issue somewhere.

Phumfeinz · 29-02-2008, 17:55

Quote:

Originally Posted by Jez_thomp

Phoned up virgin, tried to claim it was the site even though i told them that everyone else in the world can connect just me a few others on virgin cannot get on!

Is that all they said? Typical customer 'support'. I bet it took you an age to get through as well.

---------- Post added at 16:55 ---------- Previous post was at 16:53 ----------

Quote:

Originally Posted by webcrawler2050

It could be a chaching issue or a DNS issue

Close all your browsers:-

Do > Start > Run > CMD

type ipconfig /flushdns press enter

Closing the browser bit is important. Its more than likely a local issue or a chaching issue.

Have you tried a proxy? www.megaproxy.com click "try it now for free" type the address in.

I think its a caching issue somewhere.

No luck. Proxies work just fine. I wouldn't mind but they're so slow.