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bigpond australia will not deliver emails from virgin as per this link
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Old 18-10-2007, 09:42   #1
manofdevon
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bigpond australia will not deliver emails from virgin as per this link

I have a friend in Australia and I have tried sending him an email but is ISP refuses to deliver the mail because it will not accept mail from blueyonder.
as per this link.

Does this mean I have to get a new ISP instead of virgin?

http://bigpond.custhelp.com:80/cgi-b...?p_faqid=12829

Please our do I tell virgin, there contact form is too complicated about above?

Or perhaps they will reply via this thread?
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Old 18-10-2007, 10:13   #2
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Re: bigpond australia will not deliver emails from virgin as per this link

Umm no, use something like GMail or Yahoo to email him instead?
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Old 18-10-2007, 10:21   #3
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Re: bigpond australia will not deliver emails from virgin as per this link

Quote:
Originally Posted by Zeph View Post
Umm no, use something like GMail or Yahoo to email him instead?
That's a short-term fix but it won't solve the underlying problem.

Contact Virgin Media by email: abuse@virginmedia.com. This is the address quoted in VM's Acceptable Use Policy. Tell them what you have been trying to do, and what message you have been getting back from Bigpond.

Re-send the message to them every 3 days until someone replies to you.
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Old 20-10-2007, 12:48   #4
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Re: bigpond australia will not deliver emails from virgin as per this link

Is this just a recent problem?

The wife's cousin lives in Oz and we email him (plus another in Tasmania) and haven't had any problems.
Not emailed them for a couple of weeks as they've both been over to visit.

Hope it's not going to be permanent
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